Kari Toyota,

1002 Tower Avenue, Superior, WI 54880

"Worked with Al to purchase a new van! He was really kind and knowledgeable on all of the features. He sat down and explained them to us. Thank you Al!"

"Had to stop in at the service dept as my check engine light was on and VSC light was flashing. The people there were very helpful and knowledgeable about my problem. They came right out and used a hand held code reader to find and fix it on the spot. They then explained what should be done to remedy the problem. Wayne was really helpful to let me know my car was still safe to drive. THANKS to all of you."

"Find another car repair option. Kari Toyota provides lousy service, and ridiculously excessive charges. If you look at my reviews, you'll see 99% are very positive because if I have issues, I discuss concerns with a manager. After a lousy experience, thought I'd get some answers and certainly a partial refund by talking with the manager, but not here at Kari Toyota. Weirdest experience with the desk staff (Brett) and the manager who 1) did not ask or tell me they charge $149 to put my car on the code reader (which had already been done - when I called to make the appointment, I told them which sensor needed to be replaced); 2) did not relay my request to check the source of an oil leak - I even specified where it was in the engine - Brett indicated he had not passed that request onto the mechanic; 3) as I was driving home, the check engine light reappeared so I brought it right back. Brett told me that the only way to fix it was to replace another sensor. The manager wouldn't acknowledge that his front desk guy provided lousy customer service, and expected me to come back to replace another sensor at their wildly inflated prices. Also, just a word to the wise, always ask that they give you the sensor they replaced. These guys may not have even replaced the part. Bottom line, I was charged $400 to replace a $30 wheel speed sensor. Want to mention, I have rented vehicles from the sales team at Kari Toyota, and they were fantastic. The cars were clean, well kept and at a decent price. But the repair shop is a just plain rotten."

"Exemplary customer service. Highly recommend Jeff Allen in sales. Always great communication and service."

"Stay away from them on used vehicles, I purchased a truck from there about 6 months ago and it has been nothing but trouble. Traded in two to get one newer one and cut my ownership costs down and it has done nothing but cost me more money. I bought a 2018 Nissan Frontier from there and a week after owning it the tail lights went out on it, brought it back and they "fixed it" and I was happy again, the next snowfall a week later the lights stopped working again, brought it back in to have them check the wiring again and the used car sales manager told me they will look at it one more time and after that I'm on my own, I picked it up a week later and a the next time it snowed the lights went out again, I called and told the manager and he said I bought a used vehicle and it was sold "as is". I asked if he would buy the truck back and he said he was not interested in buying it back and that there was no demand for that modal. I have had to get a new wiring harness for the tail lights and trailering harness, new alternator and have the front tire aliened all after owning the truck for 6 months, If I can say anything about Karri Toyota is the sales man I had was wonderful but stay away from there used cars, they don't stand behind what they sell there."