Perfect Timing Auto Repair

"I was here about a year ago and had great service and this time 9-14-23 well 2 hours later I’m still sitting here and all they had to do was put on 2 tires. And I was going to get an standard oil change ummm$80 I don’t think so, so needless to say I won’t be back"

"I have been to both the Duluth and superior locations of perfect timing and both are very good. The service is professional and kind and the owners are very knowledgeable and good at explaining things. As a young woman you can worry about getting cheated or up charged when it comes to mechanics, but I have never worried about that here."

"Yesterday afternoon we were on our way back from Canada towing a boat with our truck when our front brake calipers locked up coming down the hill in Duluth. We pulled into the closest repair shop once we noticed we had an issue which happened to be Perfect Timing. We were greeted by Donnell Jr as we walked in the door. We explained the situation and he said they would determine exactly what was wrong and give us a quote. Donnell Jr was very knowledgeable about the issue,calming and friendly to us. He guided us to the back to park our boat and he drove the truck into the repair garage. We had a quote within 1/2 hour and authorized the work. They were extremely busy yet said they would get us back on the road that evening. They started the work about 3:30 on a Friday afternoon and indicated it would take 3-4 hours to get parts and install them. I noticed the shop closed at 5 pm and asked Nancy how they would get the repair done. She replied they would work after normal business hours to get us back on the road again. We decided to grab a bite to eat and Nancy said she would call us in a few hours with an update on progress. As promised, Nancy called after a few hours and said the repair would be done in about 1/2 hour. She also offered to pick us up at the restaurant we were at and drive us back to the shop. At about 6:20 Chris (the mechanic), Donnell Jr and Nancy were all in the office area as we paid the bill giving us information on the repair and making certain we would check the lug torque after 50 miles on the road from a safety perspective. Darius also worked on this repair after hours to get us on the road. I fully expected to be in Duluth a few days to get this repair done and Perfect Timing got us on the road in about 3 1/2 hours from the time we drove into their lot to the time the repair was done. Their customer service was exceptional. I wish there was a Perfect Timing Auto Repair Shop in our area as that would be where I would go for all my auto repair needs. Awesome job Perfect Timing team and thank you for making a stressful experience a pleasant experience!"

"Called all over and nobody had an opening for days. I called perfect timing and they had an immediate opening to bring my 2 cars in for oil changes and got them done quickly and had great customer service. The guys at the shop were great and Donnell showed up and I talked to him for awhile and he's a great dude that really cares about the community and giving them great service. Not your normal shop that only cares about getting your money. Would highly recommend."

"Got a flat and was looking for a place to patch it up! Perfect timing took me in ASAP and fixed it. However, they did tell me that the rest of the tires would need to be replaced very soon, as there were stress cracks in between the tread (pictured below). They gave me a quote for 3 different tires within my price range and, once I made my decision, they were able to schedule me for an appointment the very next day. When I dropped my vehicle off in the morning, they even offered to drive me to work! I love my new tires now!! Perfect Timing is definitely not fancy or luxurious. But it is filled with caring employees who do good work for affordable prices! Definitely will be my go-to auto shop!"