Ibiza Nails & beauty
7505 Santa Monica Boulevard, West Hollywood, California, United States
About the Ibiza Nails & beauty
Ibiza Nails & Beauty, located at 7505 Santa Monica Boulevard in West Hollywood, California, is a top-notch beauty salon and spa that prioritizes sanitation and quality in all services. Our technicians are among the best in California, ensuring excellence at every visit.
We only use the highest quality products to provide our clients with comfort and satisfaction. Our goal is to exceed your every need and maintain a strong relationship with each client. We offer flexible schedules to accommodate your busy week and online appointments can be made 24/7.
With over 500 different Gel colors from top brands like O.P.I, Essie, and Gelish, we guarantee a wide range of options for your manicures and pedicures. Our dip powder nail technique and Apres Gel-X nails ensure long-lasting, chip-free results for up to a month.
At Ibiza Nails & Beauty, we strive to keep you relaxed, refreshed, and 100% satisfied with our services. Visit us for a top-of-the-line beauty experience in West Hollywood!
Photos of Ibiza Nails & beauty
7505 Santa Monica Blvd, West Hollywood, CA 90046, United States
Opening hours of Ibiza Nails & beauty
Monday:
10:00 - 19:30
Tuesday:
10:00 - 19:30
Wednesday:
10:00 - 19:30
Thursday:
10:00 - 19:30
Friday:
10:00 - 19:30
Saturday:
10:00 - 19:30
Sunday:
11:00 - 18:30
Reviews of Ibiza Nails & beauty
"I love this place so much! I appreciate them because they have the best service!!! But the most important they are doing my nails amazing! The place is always clean and nice. Highly recommend!"
"Tony did my manicure and Kenny did my pedicure and I am so happy they did! They both did a beautiful job and Tony really helped my hands, I really messed them up 2 years ago trying to give myself a gel manicure and also using a faulty product This is the first time I’ve been to the nail salon since then and I was nervous they would mess it up or just not understand the problem But Tony did, was super understanding and made my hands look beautiful and almost brand new! He also has an incredibly gentle touch They both put their all into this and it was definitely the opposite of halfhearted Also the salon is very pretty and big and super clean 10/10 I have no idea why the reviews aren’t all 5 stars Ohh and they also do gift cards and appointments online so super convenient"
"Called in for basic gel mani removal & new gel mani, receptionist was super friendly and told me to walk in, as they weren't that busy. Prompt service, sat down quickly and Wendy got started on my gel removal. I could tell she was hurried and wanted to go over to service someone who had walked in after me, and she did a poor job, applying fresh polish when there were parts of my old polish that weren't properly removed. I noticed a few specks and let her know, she drilled those specific specks off and then just applied another gel coat - so now my nails have an uneven surface. As I was checking out, I let the receptionist know that I could tell my mani was super rushed and she apologized and said she would let the nail tech know. Super disappointed with what should have been an easy, straightforward gel mani."
"The absolute worst nail experience I’ve ever had. Came in with reference photos for design, shape, and length and was told it wasn’t a problem. I was quoted a price which I agreed to and the tech started. During the course of the service the tech changed the type of service I was getting and continually added charges despite what I showed her not changing. I was not confident that the tech could do what I wanted and was feeling very uncomfortable sitting in the chair so I asked to leave. The receptionist still charged me full price despite the service not even being close to being completed but said I could come back later to get them fixed for free if I wanted to. Confusing why they would charge full price considering the circumstances. Since I’d already spent a ridiculous amount of money and I don’t really have the time/funds to to double spend on a manicure, I went back the next day to see if someone else could do the service. Despite having an appointment I waited 30 minutes to be seen by a different tech. The tech (Michelle) told me she’d done the same design the week prior so I felt relieved that I’d be at least able to get what I paid for and be done with this whole ordeal. Photos are attached of the textured, messy manicure Michelle was happy to give me as well as the reference photo I provided. Michelle was incredibly rude and the receptionist has absolutely no customer service skills. All in I spent 4 hours and way too much money to get the worst manicure of my life and left crying. Now I’m out of time to get it fixed before I have to travel for work. I’m sure Ibiza is fine for a basic mani but if you want literally anything else, your money will be better spent elsewhere. EDIT IN RESPONSE TO OWNER MESSAGE: I actually did explain why I was uncomfortable and wanted to end the service and was shrugged off by reception. I walked in the next day and made an appointment, so saying I did not have an appointment to fix my nails is false. You do not have prices anywhere in the building aside from PMU and brow services so when I show a tech photos of what I’m looking for and am told it will be $70, why would I think there would be additional surprise costs? Frankly I’m shocked that you would call what Michelle put on my nails beautiful when the design looks the way it does. I never said the nails were perfect, but your techs obviously don’t know how to do nail art and I’d wasted enough time there to know I was not going to get what I paid for. Your/your employees inability to set exceptions hardly seems like it’s my fault, but you’ve made it my problem. I would have preferred being told the design was too complicated/out of scope for the skill set of the techs and I would have done something else."
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