Frette
48650 Seminole Drive, Cabazon, California 92230
About the Business
Frette is a luxurious home goods store located at 48650 Seminole Drive in Cabazon, California. Offering a wide selection of high-quality linens, bedding, and home decor items, Frette is known for its exquisite craftsmanship and timeless elegance. Whether you're looking to upgrade your bedroom with a new set of sheets or add a touch of sophistication to your living room with decorative pillows, Frette has everything you need to elevate your home's style. Visit us today and experience the luxury and comfort that Frette has to offer.
Photos
Contacts
48650 Seminole Dr, Cabazon, CA 92230, United States
Opening hours
Monday:
10:00 - 20:00
Tuesday:
10:00 - 20:00
Wednesday:
10:00 - 20:00
Thursday:
10:00 - 20:00
Friday:
10:00 - 20:00
Saturday:
10:00 - 20:00
Sunday:
10:00 - 20:00
Reviews
"FRETTE my favorite luxury linens! You will find lovely, knowledgeable staff here with amazing finds at fair to good prices."
"We had this experience listed below that proved the dimensions on their packaging misrepresent sizing purposely, and the company refuses to take returns. A particularly hostile way of doing business. I purchased a king set of sheets, pillowcases and a blanket at the Cabazon CA store from one Edgar Alfaro. They were shipped by your staff to our home. We returned from traveling for the summer and followed the washing instructions provided and enclosed by the store in Cabazon. Our king mattress is exactly 76" wide by 80" long, we have a normal mattress depth (not shallow not topped, not deep, etc). The fitted sheet provided in the set bags up in the corners as there appears to be several extra inches of fabric in each dimension. I called the store and spoke with Edgar Alfaro, the agent we purchased them from. He informed us that this was in fact "normal and designed to accommodate various mattress sizes" and added that we should "use clip-ons in the corners to cinch up the loose fabric". Now, I don't go through the trouble of knowing my mattress dimensions, translating them to centimeters to translate to your packaging, only to have those precise measurement be inaccurately represented on your packaging such that the product is multiple inches incorrectly cut in both dimensions. The store agent refused any additional help and told me that this was simply store policy. I don't think a global brand like Frette wants to be known for caveat emptor, and badly made sheets. He got huffy at this point and refused to provide any other assistance. Update: The company customer service is extraordinarily passive aggressive. When I documented that their sheets are not cut to the size as represented on the package, I was given a backhand, "I am sorry to hear that you are unhappy with the proportions as they apply to your exact specifications....our fitted sheets are crafted to accommodate several standard size variations." I'm not sure what "crafting" has to do with cutting fabric in a precise rectangle. As a civilization, we mastered the process of precise dimensional cutting several thousand years ago, see ancient temples, roads, etc. No "crafting" is needed. "Competence" is needed. Also, whether or not I'm "happy" is irrelevant....I purchased X, you sold me Y knowingly and admitted that this is a corporate policy of "crafting". That is fraud, not "crafting". Seriously, the torture of the english language has got to stop. I responded by quoting from the applicable legal code, that "this is an obvious case of false advertising or labeling. I have been harmed by purchasing falsely labeled products. This violates the Lanham Act section 43(a) which is codified in 15 U.S.C. section 1125(a) in 1946 and amended in 1988. This provision prohibits any use of a false or misleading description of representation in commercial advertising or promotion that “misrepresent the nature characteristics qualities are geographic origin of…goods, services, or commercial activities."" Lo and behold, they were miraculously able to issue a refund without accepting responsibility for misrepresentation. Thank you for making sure I never buy from Frette again, and I exhort you to not purchase from a company that treats their customers this way."
"Sheets last about 10 years. The only problem, they only sell them in sets, can't buy singles"
"Really nice bed sheets and bath towels. The staff is absolutely amazing and can answer any questions you might have about the product and what makes it so good. Only place I purchase my bath towels now."
"Amazing store, Frette at a discount, you can't go wrong!"
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