Massage Envy
10441 Fairway Drive, Roseville, California, United States
About the Massage Envy
Massage Envy is a premier beauty salon, health, and spa located at 10441 Fairway Drive in Roseville, California. Our expert therapists provide a wide range of massage services to promote relaxation, relieve tension, and improve overall well-being. Whether you're looking for a deep tissue massage, hot stone therapy, or a customized facial treatment, our skilled professionals will ensure that you leave feeling rejuvenated and refreshed. Experience the ultimate in relaxation and pampering at Massage Envy.
Photos of Massage Envy
10441 Fairway Dr STE 120, Roseville, CA 95678, United States
Opening hours of Massage Envy
Monday:
09:00 - 19:00
Tuesday:
09:00 - 19:00
Wednesday:
09:00 - 19:00
Thursday:
09:00 - 19:00
Friday:
09:00 - 19:00
Saturday:
10:00 - 18:00
Sunday:
10:00 - 18:00
Reviews of Massage Envy
"Went to get a massage on Sunday booked my appointment with James! Phenomenal! Got out all my knots in my neck and shoulders! Definitely will be booking future appointments with him! Thank you James!"
"Incredibly frustrated with Massage Envy. I have been a member for years and every year they decline in customer service and quality masseuses. I have had the last 3 appointments canceled on me the day of. Which is nothing new for them. As well as I have responded to the their text messages to book an appointment and they verify it but the day of appointment I apparently don't have one. This results in not getting massages for months. Im paying for a membership and can't even use my credits bc they continue to cancel or mess up the booking. They cant keep quality masseuses so when I find someone who is good I only book with them- as does everyone else. Which translate into that person only having availability like every 2 months. I will be canceling my membership."
"I want to say that I walked in the store, the customer service was a 10/10. Very friendly people almost bought myself a membership. Just your friendly neighborhood stitch lover :D"
"I just found out tonight that my original membership price went up on me by $20 a month after only being a member a year! I got no email, no phone call about how they were going to spontaneously take $20 more bucks from me - no one ever told me at the front desk last time I went in. I had to go thru my statements to find that out. This is the straw that broke the camels back for a few reasons: 50% of my appointments get cancelled on me, regardless if I make them a month or two or three in advance (I'm a busy career single person - I don't have "free" time), then I've had it happen at least 3 times the last few months that I get a cancellation text AS IM DRIVING THERE! thr thing the gets me about the poor customer service is that no one working there attempts to resolve the fact that they keep cancelling on me, then not having openings for me and so whoop there goes my month that I paid for. I probably lose every third month this way, so at this point, I think this company is a scam and I'll be officially cancelling my membership and telling others. I'm likely to report all this, especially the secret rate hike, to the Better Business Bureau because this is just plain dishonest. I took the poor service because I told myself I was at least getting a deal... but now that they secretly raised the prices without telling me, this is a horrendous deal. And poor customer service is the best reason to stop taking your business somewhere. Bummer. I thought telling them about this a few times would mean they'd resolve the issue. But no dice. Moving on. Don't go here."
"I loved coming here until Thomas left. It was hard getting an appointment less than a month out but he was worth the wait. I thought it was because he was so great but scheduling is still difficult. I have seen a handful of the other massage therapist and they just aren’t nearly as good. Thomas was very good at actually working tight muscles and fixes issues. The other therapist just seem to do the bare minimum to get the massage over. I am absolutely crushed Thomas left. :( I have canceled my membership."
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