Ulta Beauty

"I had a great experience at this location. I was helped by Melody over the phone and she was able to put an item that I have been looking for on hold, I went in the next morning since I wouldn’t be able to make it that same night and purchased it. There was this young lady also who helped me out at the register I just didn’t get her name but she was a doll ! Thank you guys ! ❤️"

"My recent experience at Ulta was unexpectedly disappointing. I approached the checkout counter with the intention of using a gift card, only to be refused by the manager, who claimed she lacked experience with such transactions. This left me bewildered, especially given the simplicity of using a gift card. Despite being the only person in line and the store being relatively quiet, the manager refused to seek assistance from her coworkers, insisting they were all busy. This lack of initiative and the inability to handle a basic transaction reflected poorly on the manager's competence. It's disheartening to witness such a lack of basic knowledge about store operations from a managerial position. The management's decision to appoint someone with these shortcomings is questionable, and it significantly impacted the overall customer experience. Regrettably, I cannot recommend others to shop at this Ulta location, as my encounter did not reflect the standards I associate with the Ulta brand. It's essential for a store's management to be proficient and knowledgeable, ensuring a positive and smooth customer experience. Unfortunately, this was not the case, and it has left me hesitant about returning to this particular Ulta store."

"All high-quality and higher-end products here. So be sure to have your coupons and use your points. Associates are always helpful and very knowledgeable. Love that they go the extra mile to either look for products in the back, offer to have them shipped to your house or to the store (at no cost) and can offer an alternative if you are looking for same day items."

"Ulta Beauty is finally here in Southern Rialto. The conveniences of this store is a beautiful thing! No more driving ALL THE WAY TO REDLANDS! My wife and I are so happy that they are putting practical shops and stores in the Southern Rialto Area. So many times we see the SAME EXACT STORE popping up everywhere, but with Ulta Beauty we see variety and change and it is so lovely! We will definitely be regulars at this location!!!"