Modani Furniture

"First time in this store because of my roommate recommendation. Place was beautiful and Monaliza was excellent. She made furniture shopping fun and existing. We had nice cup of coffee together, we shared stories, we laughed and learned about Modani’s furniture. She leads me to exactly what I was looking for and that was impressive how knowledgeable she is. Good timing, Fun fun fun. Highly recommended Monaliza in Modani furniture."

"I had purchased a sectional sofa from Modani, Los Angeles. I also purchased a warranty and it was a good thing I did, as my dog ripped the sofa within two weeks. I was fortunate to receive the assistance of Monaliza at the store who guided me through the claim provided, resulting in my entire sectional being replaced. She aided me in communicating with Modani customer service and in providing the necessary documents required by the insurance company. She called me texted me, sent documents, and was really my savior. I would recommend Modani Los Angeles and Monaliza specifically to anyone shopping for new furniture. Their future happens to be elegant , beautifully crafted of good quality and very reasonably priced. Their furniture compares favorably with that of stores charging two or three times as much. So visit Modani Los Angeles and ask for Monaliza."

"Modani has great furniture. Modern and sleek. Their customer service is awesome. We had a little hiccup with up our delivered items and customer rep Gary was able to help us smooth out the issues. We were able to get help with return customer service support immediately. BTW, can we give a shoutout to Harry and Edwin from LA location store? They are super professional and very patient, and know their products very well. Thank you!"

"Ordered a $1400 astro dining table that was assembled wrong (by Modani) as I paid for delivery as well. Contact Modani customer service (nightmare itself), then email multiple pictures of issue and have to schedule for their rep to come see office in person. They admit issue and will replace it (but no tables in stock) so wait a few months then the delivery debacle begins…. I am typing this as they have now missed the 3rd time they would deliver/replace table as the customer service doesn’t know what the delivery side does. They go to the wrong address or simply don’t show up as emailed and promised. Best advice RUN! There is zero about this company that is “premium” other than what they charge you for…. Waste of time as I have now stayed home for 4 business days to meet them and still no solution or action by Modani!"

"Ordered a glass table back in August, they ship us the legs but no table top, the table top box comes a month later, we unwrap the legs to put on the table and find a crack and scratches on them. We called customer service and they tell us they cannot ship the legs and will give 300 credit to keep the legs as is. How can we keep a cracked leg, we ask them to replace the legs, they say that they cannot ship new legs because we already had two deliveries. Bad because we did not ask for two deliveries, their mistake. We said we will pick up the legs so we had to go two hours to pick them up. Think twice before you buy from here. They would not issue any credit for all the delays and inconvenience. Bad Service!!!"