Futon Factory LA 10203 Venice Boulevard, Los Angeles, CA 90034

"I made a purchase and was supposed to be delivered to my home which was not because supposedly I did not arrive on time. My window time was from five till 7 PM. The guy who delivers arrived to my home at 6:30 and did not bother to call me like he was supposed to. I provided the owner with my cell phone number which they never called. The next day I called and spoke to the owner and he was going off at me because he wanted me to take the blame for not arriving on time, when In fact, my window time was from 5-7pm. You should wait till 7 And not 6:30 and leave. He kept arguing with me back and forth. it’s was crazy. So I decided to pick it up myself and figure something out myself. Owner is very rude and unprofessional. I do not recommend this place. Worst place ever. I rather go to IKEA for now on."

"The best! I’ve been doing business with FF for years. Always the best product at the best price delivered fast! Nixon also gives friendly professional customer service. ❤️"

"Nice furniture that can be customized according to your interior vibe and colors in house."

"Really bad experience. Bought an $800 futon that can’t be used as anything but a bed. Asked Max there for help but got no response. Mattress is good so 2 stars. Frame might be a lemon law candidate. Shop elsewhere. You’ll be glad you did."

"Love my futon, Got in and got out with no problem. I went to three other futon places before I went to Futon Factory and was not satisfied. Futon Factory had everything I needed for the right price and I had it delivered the same day. Really don't know what those other people were talking about poor service...I am guessing they might be the competition people trying to make their store look better by posting negative reviews..Sad some people are like that."