West Coast Modern LA

"Ordered a custom made couch with West Coast on May 2022. Delivery was smooth, the couch was beautiful, and quality seemed fine in the beginning. However, 2 years later, the couch collapsed while we were sitting on it. The screw attaching one of the legs had snapped in half. Keep in mind I have no children or pets, and the couch was only gently used for watching TV. I asked West Coast for another set of legs (which they sent) and replaced the broken leg, but a few months later the couch collapsed again while we were sitting on it. This time, the screw on the other leg snapped in half. Frustrated, I paid a professional to come and replace both screws in both legs with an industrial strength screws. However, a few days later, the couch collapsed again, this time the leg split entirely half (with the screw intact). I paid again for a professional to replace the legs entirely with new legs, and within a few days the couch collapsed again and the leg got split again. I called West Coast to let them know about the poor build quality and they offered very little help. They have zero warranty if you're not local, so be aware of that. They offered to help find a professional in my area if I emailed them, but then ghosted me when I followed up. I've spent over $500 in professionals trying to fix the legs with no avail. I've had no choice but to sell my couch because its no longer safe after having it collapse 4 times in the span of 2 months. Also, most of the buttons have popped off the couch at this point, even with gentle use. They make beautiful couches no doubt, but when you're paying a few thousand for a custom couch you expect it to be higher quality and hold up for a little longer. If you want it, buy it to look at, not to use."

"Love love love! I found West Coast Modern on Etsy and knew these bookcases would be perfect for my living room - Luis worked with me to customize size, and the bookcases arrived in the timeframe promised. They are stunning, terrific craftsmanship! Communication could be a bit better, but true craftsman and artists here so who cares! I will be back for more!"

"Great experience working with Luis , I love my “Dempsey curved sectional”. Everything I was finding online was oversized and bulky.The quality, proportions and fabrics on this sectional is true to original vintage ones. The lead time was reasonable and the shipping company was great. I will be back for a credenza and coffee table. Thank you !"

"What a GREAT experience!! Our vanity turned out beautiful! We wanted two sinks but needed the smaller 60” vanity. Luis allowed us to see some vanities mid-build to help us with the decisions. The turn around was VERY quick and it’s perfect. We’ll be back since we fell in love with the entire shop (LA) If you ever get the chance, stop by the store. Amazing finds and just really nice people! Can’t wait to go visit the in-laws in the desert so we can check out their other store! *60” Brasilia style, double sinks, maple, brass pulls*"

"Gorgeous store full of amazing staff and a beautiful puppy by the door. A mid century lover’s dream. This place is full of art, vintage and new furniture. So many great pieces to look at, honestly the showroom itself is beautiful even if you aren’t buying anything."