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Room & Closet
23052 Lake Forest Drive, Laguna Hills, California, United States
About the Room & Closet
Room & Closet is a premier furniture and home goods store located at 23052 Lake Forest Drive in Laguna Hills, California. Our store offers a wide selection of high-quality furniture, decor, and organizational solutions for every room in your home. From stylish bedroom sets to functional closet organizers, Room & Closet has everything you need to create a beautiful and organized living space. Visit us today and let our knowledgeable staff help you find the perfect pieces to enhance your home.
Photos of Room & Closet
23052 Lake Forest Dr E-2, Laguna Hills, CA 92653, United States
Opening hours of Room & Closet
Monday:
09:00 - 18:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 18:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 18:00
Saturday:
Day off
Sunday:
Day off
Reviews of Room & Closet
"I ordered my dresser in January and I still have not received it. I have called once a week for 7 months with no resolution. I would not recommend this company. Sent text with order # on 8/30/22. Nothing…. Wish I could leave 0 stars."
"I ordered a desk from them. They took my money and I have had zero communication from them since. It’s gone past the delivery time and I’ve had no response to the numerous texts calls & emails I’ve sent regarding my order. At best my experience has been wildly unprofessional bordering on feeling scammed."
"DO NOT WASTE YOUR TIME AND MONEY!! I SO REGRET IT!!! I placed an order which shipped several weeks ago. I am still awaiting a returned call, email and text. I've been calling numerous times throughout the day for several days each week to schedule delivery. During their business hours their voicemail comes on letting you know you've called after business hours. This company is a joke and definitely not worth the discount they provide. I would've been happier to play the additional $400 locally in store for the same item to receive the proper customer service and my table!!! If I could give a 000 star rating I would."
"My elderly godmother purchased a living room set online from Room & Closet. The mirrored entertainment center arrived damaged. I photographed the damage and she attempted to have the item replaced. As other reviewers have noted, she experienced extreme difficulty contacting anyone who could resolve the problem for her. She finally got in touch with Andrew, via email, who requested photos of the damage and order information so that he could investigate. My godmother sent Andrew the photos and order information as he requested and since then hasn’t been able to contact Andrew again. Numerous phone calls, text messages, and emails over the last months have gone unanswered and my godmother still has a broken entertainment center sitting in her living room. She only reached out to me after she couldn’t get the problem resolved herself, as she is a widowed elderly woman who feels like Andrew and his company, Room & Closet, just didn’t care about her as a customer since they already had her money. After reading many of the other negative reviews posted on Google about Room & Closet, I just don’t know what kind of man Andrew is that he feels completely comfortable ripping off an old woman who is half way across the state and lives on a fixed income. Needless to say, she and anyone else I can reach, will never do business with Andrew or his any of his companies again. Room & Closet is not accredited by the Better Business Bureau, has a staggering amount of negative reviews, and it’s owner, Andrew, is a man of poor moral and business values. Do yourself a favor and take your business elsewhere. No amount of money savings are worth dealing with Andrew and his company, Room & Closet, if anything goes wrong. I have never experienced such poor customer service. I just wish my godmother had known how to research an online business’ reputation before she did business with Andrew and Room & Closet."
"Andrew helped me a lot, they helped me to put the box in my car and i got an amazing price … cant believe the price i got for my living room set … saved over $3000 compare to wayfair price Thank you"
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