Caprice Furniture

"I had not purchased anything from Caprice Furniture until a few weeks ago. I had a few difficulties in communication, however, Daniel, is very helpful and cares about a customer or potential issue. I am giving Caprice Furniture 5-stars and would highly recommend them to anyone looking for great furniture at a reasonable price. I also wouldn’t have written this review had it not been for Daniel going out of his way to listen and take his time to understand instead of just brushing someone off like most large companies do these days. I think that’s rare and he’s very professional and kind. I would purchase furniture or items for my apartment again from Caprice without any hesitation."

"Small in person inventory but large items in their catalogs. Daniel was very helpful with his cowboy boots! I ordered a small sectional couch and a beautiful espresso finish dresser with mirror. Delivery people were reliable, friendly and effective. Love my new furniture! Loved the reasonable prices and delivery fees. Would buy from them again."

"They delivered me an entirely different sofa and love seat, they don't even have what's on their website in there warehouse, and didn't have the professionalism to call and let me know they didn't have what I ordered and just delivered me whatever they had, they had 3 weeks to let me know. I told them you shouldn't put items up on your website if you don't have it in your warehouse, it's deceiving, they took it down the day after they delivered me the wrong set after I called to complain, they really couldn't even explain themselves that made any sense whatsoever. I don't think they are a reputable online company."

"Had the absolute worst experience with this store. My online order wouldn’t go through and the “owner” calls me and offers to process the order on their terminal. The following day my brand new card used to attempt to make an unauthorized purchase. I went into the Culver City location to handle the issue and the owner tried to blame the incident on “malware that steals credit card information”. This was a brand new card and this store was the only place to receive my information. They were very unapologetic and tried to blame the incident on me. I would give this store 0 stars if I could, I’m absolutely disgusted at these THIEVES !"

"The sales person was very nice and even gave us an extra discount on already good prices (bought a sofa). Delivery, though, was scheduled for 3-5, but arrived at 7. Also, it was unassembled even though we were told the opposite (assembly take 15 min, not a big deal)."