Sit 'n Sleep
3570 Grand Avenue, Chino Hills, California, United States
About the Sit 'n Sleep
Sit 'n Sleep is a premier furniture and home goods store located at 3570 Grand Avenue in Chino Hills, California. With a wide selection of high-quality furniture and home decor items, Sit 'n Sleep is your one-stop shop for all of your interior design needs. Whether you're looking for a new sofa, dining table, or bedroom set, you'll find everything you need to create the perfect living space at Sit 'n Sleep. Our friendly and knowledgeable staff are always on hand to help you find the perfect pieces to fit your style and budget. Visit Sit 'n Sleep today and transform your home into the space of your dreams.
Photos of Sit 'n Sleep
3570 Grand Ave Suite G, Chino Hills, CA 91709, United States
Opening hours of Sit 'n Sleep
Monday:
10:00 - 21:00
Tuesday:
10:00 - 21:00
Wednesday:
10:00 - 21:00
Thursday:
10:00 - 21:00
Friday:
10:00 - 21:00
Saturday:
10:00 - 18:00
Sunday:
11:00 - 18:00
Reviews of Sit 'n Sleep
"To whom it may concern: Hello, I am writing you today to bring to your attention my complete disappointment and dissatisfaction with what I thought would be my bed for life. Just over a year ago my wife and I purchased your i10 mattress to which we were very pleased as we had a great in store experience and were presented with what we thought would be a life changing opportunity to buy a bed that would change the way we sleep for years to come. We were also promised that said mattress would be guaranteed to last and had a great 15 year warranty attached to it in case problems ever arose. Unfortunately, in the recents weeks/months we have noticed that the bed has seemed to have lost its shape and feels loose within its cover. Additionally the half split in the middle of our mattress seems to be getting bigger and wider every night. To the point that my pregnant wife essentially falls into the bed, making our sleeping experience less than perfect. We called into your customer service line and were talked through some trouble shooting tips and things to look for to help find our issue. We came to find that the covering that holds the mattress itself in form had ripped on one edge. The tech on the phone explained that this tear is the main reason the bed has started to deform and spread on us. They let us know that the cover would be able to be replaced and should save our experience. In the moment we were very pleased that Sleep number had our back but, we soon found out that in fact the wonderful guarantee for high quality materials and a great warranty were in fact a sham. We were told that not only would we be paying for the replacement cover but also the labor to have it replaced. This is the point where my view in your company turned. I was told that in reality my warranty was only fully guaranteed for one year and that each year there after if would slowly deteriorate and I would then have to pay for repair out of pocket, including my current issue of tearing. At that moment my aggravating situation became worse as I realized that I’d be shelling out over $700+ more on top of the already $12k plus I paid to purchase the mattress for my home. I find it truly disturbing that your company would think that charging a premium for a warranty repair after one spends that much money on your product in just over a years span would be considered good customer service or even at that point good business in general. It is truly shocking that while preparing for a new baby I will also have to prepare to spend over $700 dollars extra for what I thought was an investment in my health, sleep and life. I now see this was a mistake and feel as though I have been bamboozled in more ways than one. I would hope that you can understand the standpoint I am coming from on this unfortunate event and would hope that your company would be able to deliver properly on the sleep number experience I was promised when I happily slid my credit card, mind you a sleep number credit card at that. I feel that this is a situation that should be handled on a higher level than just a tech on the phone and I demand that you step up and show me why I spent so much money on your product in the first place. No one should ever be subjected to additional payments on a bed that has begun to lose its integrity and quality in such a short time of ownership. I hope that we can solve this issue amicably in a short amount of time and I would love to speak with someone about this further. Please, show me the money I spent on your product will not go to waste, because at this point I am ready to ditch the mattress completely which was not my intention when I allowed you to take my money and trust."
"I have successfully shopped at Sit and Sleep several times before at a different location and I was not disappointed in Chino Hills either. Matt was extremely helpful 4,000,000 x 200,000 x 2000 2000 2000 2000 goes into 4000 twice and then zeros and zeros and patient with me as I tried numerous beds until I was satisfied! He was very conscientious of the budget I was using as this is a bed for my daughter’s house and not my primary residence. It was an easy and pleasant experience for sure!! Thanks Matt!"
"Jessica Wise is the best! She helped us out so much when we didn’t even know where to start in picking out a mattress. She was super friendly, patient (even watching out toddler) while we laid on different mattress. She was very knowledgeable about all the mattresses and knew her stuff, which was awesome! She showed us many mattresses and worked with our budget. Thank you so much Jessica for helping us out today. You were awesome!"
"We had a couple of poor experiences with other Mattress retailers. We stopped by sit n sleep - Chino Hills with low expectations but were treated to a great experience. The salesman, Matt, greeted us and was very polite and informative. He answered all of our questions and addressed our concerns. He was not the least bit pushy or “salesy”. He seems like a really good guy who is genuinely serving his customers. We bought a great mattress and are super happy with it. We’ve had a few questions since receiving the mattress and have called Matt each time. He was very responsive and still incredibly helpful! We highly recommend the Sit N Sleep Chino Hills and specifically Matt for anyone in search of a new mattress."
"My husband and I had an amazing experience at Sit and Sleep for their Black Friday sale. Jessica, the assistant manager, met us at the door and was enthusiastic to help us find the perfect bed for the perfect price. Once we completed the initial assessment, Jessica was able to narrow down a few beds that would work best for our comfort and support. She truly made the whole process very easy and fun. We saved a $1000 on our purchase, had the bed delivered with adjustable bed frame, and installed within days of our purchase. They even hauled away our old mattress, at no charge. Truly, a hassle free experience. We love the zero gravity setting and have already noticed a better quality of sleep overall. I would highly recommend seeing Jessica Wise and allowing her to fit you for the perfect nights sleep too."
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