Norcal Patio Furniture & BBQ
1351 Coleman Avenue, Santa Clara, California, United States
About the Norcal Patio Furniture & BBQ
Norcal Patio Furniture & BBQ is a one-stop shop located in Santa Clara, California, offering a wide range of food, furniture, and home goods. Whether you're looking for the perfect patio set, a new BBQ grill, or grilling supplies to make delicious meals, we have everything you need. For inventory, availability, and product questions, you can contact us at (408) 748 - 8100 or text us through Messenger from Meta. Visit us at 1351 Coleman Avenue to browse our selection and find everything you need for your outdoor living space.
Photos of Norcal Patio Furniture & BBQ
1351 Coleman Ave, Santa Clara, CA 95050, United States
Opening hours of Norcal Patio Furniture & BBQ
Monday:
Day off
Tuesday:
10:00 - 17:00
Wednesday:
10:00 - 17:00
Thursday:
10:00 - 17:00
Friday:
10:00 - 17:00
Saturday:
10:00 - 17:00
Sunday:
10:00 - 17:00
Reviews of Norcal Patio Furniture & BBQ
"Lousy, lousy, lousy. I agree with the other reviews, these guys are lazy, rude, and at the end of the day, completely unreliable. As one of the other reviewers said, don't give these guys your business, they don't deserve it."
"Nice store with quite a few options. Some things are reasonable some are just crazy. Plenty of help who know the products."
"Horrible customer service!!! Avoid at all cost. They actually don’t want you to come there. We came there to purchase outdoor sofa with table, and we were actually ready to go ahead and purchase it. We were greeted by a pushy old aged salesman, who in the whole 15 minutes we were there, shadowed us and asked 5 times if we had any questions. After that I asked him politely to stop asking me if I have any questions, and if I had any, I would let him know. This is when he said that if I don’t like that then he can ask me to leave the store!!! He got angry saying that this is what customer service is about, and since I didn’t appreciate his presence around us at all times, he showed us the door. Although their furniture is pretty nice, I would recommend to avoid that place. Their poor attitude before you even make the purchase is a direct reflection on how much you will suffer after you do buy something there. We left the store and never coming back there!"
"Tom and Mike were super friendly and helpful. They have great pricing for good quality furniture. I picked up bar stools 10 years ago and they are still in great shape. I get all my BBQ supplies from them. They have a huge selection of rubs."
"The WORST experience I've ever had with a merchant in my entire life. DO NOT bring these guys your business! Unprofessional, lazy, and rude. I paid $2,300 for a fire pit at the beginning of the summer (early May). Tom, Mike, and Mike assured me that it would arrive within 6 weeks at the latest. Week 7 was when I began calling for updates. Every time I called they responded with, "I will get in touch with the supplier and give you a call back in 90 minutes." Seemed fair enough but I didn't receive a call back. Week 8 I call again and get the same response and they are short/rude (again). NO CALL BACK. Week 9 I got the same response a third time and told them I've heard that 3 times and they continued to be short and rude on the phone. They are sitting there watching the giants game doing absolutely nothing all day, the least they could do is call me back and be polite about delaying a $2300 order close to a month. Finally they called back (after the 3rd call a day later not 90 minutes like they said again) and said it was on back order and that's all they could tell me. No approximate delivery etc... nothing. I was frustrated but figured I'd waited long enough and maybe they would do something to figure this out. 10 weeks after giving them $2300 and getting zero useful information out of them, I was forced to call and ask for a refund. At this point, Tom actually made a call and found out that they could delivery in six more weeks. I cancelled my order and I will not be going back."
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