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Custom Sofa Co.
3304 Grand Avenue, Oakland, California 94610
About the Custom Sofa Co.
Custom Sofa Co. is a premier furniture store located at 3304 Grand Avenue in Oakland, California. Specializing in custom-made sofas, our store offers a wide range of high-quality furniture and home goods to suit your individual style and needs. With a focus on craftsmanship and attention to detail, our team of skilled artisans will work with you to create the perfect piece for your home. Whether you're looking for a cozy sectional for your living room or a stylish sofa for your office, Custom Sofa Co. has everything you need to elevate your space. Visit us today and experience the difference of custom-made furniture.
Photos of Custom Sofa Co.
3304 Grand Ave, Oakland, CA 94610, United States
Opening hours of Custom Sofa Co.
Monday:
11:00 - 18:00
Tuesday:
11:00 - 18:00
Wednesday:
11:00 - 18:00
Thursday:
11:00 - 18:00
Friday:
11:00 - 18:00
Saturday:
11:00 - 18:00
Sunday:
11:00 - 18:00
Reviews of Custom Sofa Co.
"My University sofa with a chaise was delivered today and I LOVE it!!! The cushions are very cozy and I love the fabric (easy to clean). I looked at every store I can imagine and Custom Sofa, by far, has the best selection, options, and customer service. They are a family owned and run business that truly cares about the bay area community. I worked closely with Maya. She is fantastic!!! She made the process so easy, told me my options for what I wanted, and was just wonderful to work with."
"I spent way too long looking online and visiting furniture stores and still couldn't find a sofa I was comfortable buying. Most looked nice enough online but after reading about how they held up or what they were made of I'd pass. The closest we got to was a world market couch but after sitting on it in store we noticed the cushions weren't removable and the back was pretty flat and offered no back support. As we were leaving my husband suggested we check out Custom Sofa Co. Maya was super nice and helpful and gave us space to look around the store. She asked us questions about what we were looking for and gave suggestions. I didn't realize how many options we had in terms of fabric + cushion firmness and even stitching. We were able to borrow swatches and see what they would look like in the lighting of our home. Buying a couch was suddenly exciting! We visited the store about three times and also spoke to Diego who was also very welcoming and helpful. We ordered our couch in October and were told it would be ready in about 6 weeks if the fabric we chose was in stock. It ended up being ready and delivered in under three weeks which was great! If you're even just thinking about getting a couch in the future I highly suggest you pay them a visit, can't recommend them enough!"
"Amazing customer service. Diego helped us create a perfect custom sofa, which was built and delivered faster than I could have ever imagined. I would highly recommend buying a sofa from here."
"I walked in one day a few months ago moderately serious about purchasing as sofa. The customer service I received was honestly phenomenal, and so I began to get very excited about my purchase! There are a tons of customization options, and the Salespeople really know their stuff. It is family run, which I love. Both Salespeople who tend to be in the store are so friendly and energetic! It's infectious :) I did run into to major issues with the delivery, which I feel like could have been avoided by better communication with the delivery folks, or better training the delivery folks on what to do in case of a-typical hallway angles / measurements. While the third-party delivery did NOT go smoothly at all, the owner answered my phone call that evening about the issue and personally came by home (which is not even located in Oakland, BTW) the next day to make things right. So despite the major delivery kinks, I still will give them 5-stars. That is SUCH good customer service! I will becoming back soon to purchase a footstool / extender piece for my couch. PS - love the couch quality. You won't regret it! And if you did, I'm sure the owners would do what they could to make things right."
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