La-Z-Boy Furniture Galleries

"After leaving 1 furniture store because I couldn't get any help to come here, wish I would have skipped here too. It was slow here too several employees around doing nothing. Wasted my time here too."

"My sister picked out a Pinnacle Recliner. It fits her small body."

"Great customer service a lot fresh selections"

"I finally went into Lazy Boy to look at chairs. I found one that matched my existing sofa. Feb 1st I ordered it and paid my deposit I paid they balance before it arrived on March 18th. With in 10 minutes one of the legs broke with in the chair itself. The company that repairs the chair sent a text to let me know they can come out May 1st or 2nd. Well that wasn't going to work. He came out that day and said he is telling Lazy Boy to send a new chair. Spoke to Julie at the location and she said they will order me a new chair- I believed she said April 3rd some chairs were coming into the store and we will order new legs because they were coming in with a different color. Maybe I heard the date wrong. When I called back I was told it will be coming in April 23rd. Well i never received a call to schedule date, so I called and now I'm told the soonest is 5/21 available date. They had no problem in taking my money and to send the delivery people to take the broken chair back with in a week. It amazes me that no one has called me except when I call them first. I liked the chair but now I feel trapped with Lazy Boy and I would never recommend this company to anyone. I would like to know why it's taking so long as the first chair came within 6 weeks. So, Lazy Boy please call me and let me know the reason for this delay."

"After replacing our first La-Z-Boy loveseat recliner of 20 years with a non-brand knock-off that proved to be uncomfortable and poor quality, we wanted to return to La-Z-Boy quality! So we drove to a La-Z-Boy retailer where we found a great deal on a beautiful new loveseat recliner! The sales associate greeted us, asked what we were looking for, and directed us to an amazing clearance deal! After checking it out, we looked around at other options, but returned to the first suggestion, which is not only perfect for us, but is an incredible bargain. Thanks La-Z-Boy! We can't wait for the delivery."