Ashley Store

"I can’t thank David enough at the store in Dublin, CA. We were given an incorrect price when we originally were looking at a sectional. It was lower then went higher within a matter of 10 minutes! The pricing is very confusing even to the employees! We talked to the manager who talked to the upper management but they would not budge and make it right. So we looked at other websites which we weren’t familiar with who offered the couch at a much lesser price but we just weren’t feeling comfortable with so many mixed reviews! My husband and I loved the couch so we decided to go ahead with the purchase at Ashley! I called David and ordered it over the phone. The ordering process and delivery process (which I still feel we shouldn’t have had to pay for delivery since we were given an incorrect price in the beginning but that is managements fault not David’s but we wanted the couch so we had to pay!) we ordered on Sunday and couch was delivered Saturday! David said he would keep an eye on the price because if the price goes down within 30 days of our purchase they will match price it! Guess what? He kept his word and sure enough called us and let us know the couch went on sale and we got that discount!! Thank you David!! A testament there are still people in this world who keep their word and care! He didn’t have to but chose to and we appreciate you!!"

"Usha helped us find the best dining room set for our space. She has a pleasant personality and great customer service skills. We appreciate all her help, and we also appreciated Nick's input and assistance. They are a good team and they made it very easy!"

"Usha helped us find the perfect dining room set. She was pleasant and professional, and really listened to our needs, and we appreciate her for her outstanding customer service! We would also like to thank Nick for his support and input, they make a great team!"

"Great service from the moment I walked in. I received a friendly greeting from David. He was super helpful and funny too. He was so patient while he showed me numerous couches. He helped me find exactly what I was looking for. The value of the couch worked for me too. He managed setting up the protection service and the delivery service. I had a great experience and really love the couch. Added 2/16: Delivery had a 4 hour window and they arrived within the first hour. They were fast, careful, and kind. They brought their own tools and assembled the couch for us and it was perfect. They took away the garbage too. Thank you Gio and Juaquin!"

"Had great experience with William. Store has good collection of furniture and William was quite helpful in showing us around, going through all options that goes with our setting. The store manager and regional manager were also present in the store; all of the team was accommodating in working with us for final purchase. The 5 star reviews are totally because of the experience we had with William. Thank you !"