DreamSofa.com 393 East Hamilton Avenue, Campbell, CA 95008

"Excellent quality, particularly for the price! Sofa arrived absolutely perfect and even faster than quoted! Great customer service, especially Karla who has gone above and beyond to make sure we've had a great experience! Highly recommend!"

"We ordered the custom made Bordeaux Sectional in Royal Eclipse in Plush - Medium-Firm. It is the most elegant and stylish sofa we've ever seen, as well extremely comfortable! The quality of the sofa is amazing. I would also like to give a big shout out to the Customer Service staff who went above and beyond to ensure that we received our sofa in a time manner. Customer Care managers oversaw our delivery every step of the way to ensure that it was expedited every step of the way. They were always very friendly and helpful over email and phone. The entire DreamSofa staff went above and beyond to ensure that we were pleased with the customer service and quality of the sofa that we received, which is hard to find these days."

"We ordered the 70” Cannes Sofa Sleeper in Catalina Silver about a week after Thanksgiving 2023 and our order was delivered on 2/2/24. Given the holidays I was not troubled by that slightly longer than promised timeframe. I ordered “the wave/medium” comfort cushions, the full luxe bed with luxe mattress. The couch is great, so high quality and the color/fabric was exactly as the swatch we chose. The cushions are firm (what we wanted) and perfect for a home office that will rarely but sometimes be used for an extra guest bedroom. I dealt with Marissa for the order, Veronica on the delivery and Karla at the end. All three were very responsive and a pleasure to deal with. We had a slight concern over the luxe mattress (an upgrade) not being as comfortable as we had hoped. Karla suggested letting the mattress be open for 24 hours to puff up a bit and I do think it helped. She was also nice enough to ship a mattress topper to alleviate our concerns. If the bed portion of the sofa is a concern, you might go one more level up. I think with the topper and a plush mattress pad it will be fine considering it will only be used a few times a year anyway. I wouldn’t hesitate to order from Dream Sofa again!"

"We were able to have a sofa made that fits perfectly in our living room. The quality is excellent and it is a beautiful couch. The material is very soft but seems really durable. We had some issues with the third party shipping, but Karla & Ryan with customer service were so helpful in taking care of things promptly to get the delivery sorted out. I’m really happy we decided to purchase this couch."

"Process was 10/10 from start to finish. My sofa is beautiful, well built, and an excellent value. Dreamsofa’s customer service team communicated with me from placing my order all the way through delivery. I was never in the dark about the status of my sofa, and delivery took about 5 weeks from my order date, very impressive! Not sure there is a better value out there when it comes to a high quality sofa coupled with premier customer service!"