Scandinavian Designs

"We were excited to buy a king size bed and dining table set (with 6 chairs) from this shop. The designs are good looking. However the furniture bought has damaged within a couple of years. Bed broke within 16 months of usage and chair broke within 25 months of usage. We are light weight people and the furniture was being used in normal conditions. Not to mention the bed broke when my wife was 8 months pregnant and the chair broke when she was in post partum phase literally causing serious injury in her backbone. Moreover when I raised the durability issue with customer support, they were not cooperative. I have returned the furniture. They even were not courteous enough to refund back full amount and deducted a good chunk of money. tLdr: the furniture/wood of Scandinavian designs is questionable. Please proceed with this shop at your own (and family’s) risk."

"We browsed dining table and chairs online first then walked into the store directly. Unfortunately the sets we were interested in were out of stock, needed to wait for several months. The salesman there promoted other sets to us, one of them fit our needs, they also had a coffee table with the same style which was perfect! Delivery and installation were smooth. Overall we had a good experience and think it’s efficient to find something suitable."

"5 stars for floor staff. Very friendly and helpful. Zero stars so far for quality. Our recliner that was delivered today has a crooked frame - one foot does not touch the floor - almost 1” floating above the floor. The delivery driver noted the defect and promised that the company will make it right. I also called the store, and the very friendly staff member promised to speak to the manager. Let’s see how the overall experience goes. I am somewhat disappointed in the quality of the product. UPDATE: The replacement was delivered today, and the old one taken back. Unfortunately, the replacement also has a crooked frame, i.e., one foot is off the floor, and it has a second problem (see photo) the right armrest has an ugly depression -- something is wrong with the cushioning in that armrest. Spoke to the store again, and they promised to inspect the next replacement before sending it. I would have thought they would have done that already. I'm afraid this is getting annoying. The delivery folks left lots of debris on our front porch (see pic). UPDATE: Approx. 3 weeks after first delivery, third time was the charm. We finally have a couch that sits on the floor on all 4 feet, and good cushioning. This experience has been not so great. I have started to suspect the quality of the product. I probably won’t buy from them again."

"I loved their collection, their service, the dining table we got there is beautiful piece of furniture. We went to the store to order it, could touch and feel the furniture and are happy with the purchase, highly recommended!"

"Love both locations, always helpful people and always lovely furniture that's high quality and very nice design. I absolutely adore our newest chair! Definitely somewhere we look first when needing new furniture."