Wild Side Smoke Shop

"Do not shop here. I bought an item, and when I bought it I was told that I would be able to return it for store credit. I come back later to return the item as it did not work for me. I am told that I must choose an item to buy with the store credit at that moment, or within the return window, as the employee there cannot give me a gift card. He tells me to come back the next day when his manager is there. I return the next day and the manager says that they have no way of giving out gift cards or receipts with credit on them at all. I was given no choice but to keep the item, or to choose something at the store in that exact moment. There was nothing in the store I was interested in at that time, so I leave, extremely dissatisfied with this terrible business practice of lying on your receipts. The receipt states: "While we hope you are completely satisfied with your purchase, in the event you would like to return you unused and undamaged product(s) for any reason, you may do so within 48 hours of the purchase for full in-store credit." Now maybe I am just a dunce, but this seems to imply that they would have a system in place to grant me store credit, but they do not. If they cared about customer satisfaction, they would've just given me my money back at that point. I'll miss having a smoke shop so close to my home, but I hope that it will be worth biking the extra mile to Smoker's Paradise, maybe they care about their customers there."

"They have a great selection of products from smoking/vaping (although no cigarettes) and kratom products. Unfortunately everything is very overpriced. I've been to smoke shops in LA and I can say with certainty that over there everything is about 20-30% less than here. Kratom extract shots are $20-$30 here, while online, you can get them for half of that price."

"Went in for a travel pipe, came out with many more treasures than I had planned. Cool staff, really mellow dudes. And if you want to pick up on the finest bongs you've ever seen, this is the place to go. I've never seen so many cool water pipes and such, truly amazing, shelf after shelf. Next time I'll take pictures."

"I had a gentleman by the name of daniel from this smoke shop provide excellent customer service. He went out of his way to have a genuine conversation with me and he definitely deserves a huge raise. If he doesn’t get one I’m sure he’s going to be getting offers from other places all over. I would personally like to recruit him just to be apart of my business. That’s how excellent this guys customer service is!!!! Wild side obviously treats this guy very well. He is so kind."