Hampton Inn & Suites Santa Ana/Orange County Airport
2720 Hotel Terrace, Santa Ana, California, United States
About the Hampton Inn & Suites Santa Ana/Orange County Airport
Hampton Inn & Suites Santa Ana/Orange County Airport is a comfortable and convenient lodging option located at 2720 Hotel Terrace in Santa Ana, California, United States. Just a short distance from the Orange County Airport, this hotel offers modern amenities and spacious accommodations for both leisure and business travelers. Guests can enjoy a complimentary hot breakfast, free Wi-Fi, a fitness center, and an outdoor pool. With friendly staff and a prime location near popular attractions, Hampton Inn & Suites is the perfect choice for your stay in Santa Ana.
Photos of Hampton Inn & Suites Santa Ana/Orange County Airport
2720 Hotel Terrace, Santa Ana, CA 92705, United States
Reviews of Hampton Inn & Suites Santa Ana/Orange County Airport
"This place is absolutely gross. Many of their rooms have black mold in the showers and they are still offering them for stays. Really shady operation that they would allow that. They are doing some construction to try and fix this but they are still using these unhealthy and toxic rooms."
"I travel a lot for work, and this is probably one of the worst locations I've ever stayed in. The only positives I see are the staff being so friendly and the room layout I'm in, where I have a separate living room from my bedroom. Otherwise, I haven't been able to sleep for all 5 nights I've been here because I can hear all my neighbors around me til 3 or 4 am. There are people revving their engines on the road next to my room. Or homeless people fighting outside. Hot water takes ages of time to come into the shower. My bathroom smells like well water. The hotel seems to be under construction, but even the new updates look half done. The breakfast was below average. And the maids will not resistant to by pass the "do not disturb" sign to clean your room when you want it left alone. There's an embassy suites across the street, and I'm regretting not staying there instead."
"I can’t say enough excellent things about this hotel, It’s probably one of the best Hilton I’ve ever stayed at. First of all, my wife and I arrived late last night and the night attendant was super nice including the valet attendant. There were no more parking spots left but the valet person said no worries it will be taken care of. The room was spotless , beds were super comfortable , complementary breakfast was excellent and close to Orange County airport. Highly recommend this hotel. Will definitely stay here again next time I’m in town."
"This place is incredible. There are four lights in the room. Three don’t work. After my first night the TV stopped working. Front desk said they would call maintenance but nobody showed up. When I checked in they couldn’t give me a room key because the system was down and the front seat person had to company me to my room to let me in. My rate was $15 less than other hotels. I’m gold at Hilton and platinum at Marriott so I’m not an occasional traveler, nor have I ever left a review, good or bad. But this place is totally out of control. I’d suggest paying a bit extra and getting both a key and tv. Plus you will not need to use your phone for light in the room"
"Made reservations two weeks in advance. Arrived at 2:35 pm and was told that our room would be ready in 25 minutes. 25 minutes later a room still not ready. Told it would be 5-20 minutes. Sat in lobby and watched as other customers were getting their rooms. Two hours later we were told our room was ready. We were also told that for our inconvenience that they would adjust our bill. Next day, get into shower, no hot water. Waited an hour and finally had hot water. Going to a funeral that afternoon, opened iron board to iron clothes, ironing board totally fell apart onto the floor. Husband had to assemble and then it was only as high as my knees. I am 5'4. Third day, no hot water again. Let the water run for at least 5 min, in the middle of my cold shower, starting getting hot water. Needless to say, we did not shower on our fourth day and left the hotel. While checking in, asked for the manager several times, was told he was not available. Contacted customer service and that was not helpful. Awful experience, have stayed in numerous Hampton Inns, never experienced this type of service and room issues. To the end of this experience, we were told that our bill would be adjusted for our inconvenience, received our bill, you got it, not adjustment. Will not be returning."
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