Cigar Loft Smoke and Vapor Shop 14870 California 4, Discovery Bay, CA 94505

"Can I put a minus on the stars? I really wish that places that aren't actually cigar shops would stop saying that they are cigar shops. The cigars, much like today, tend to be dried out. The selection is less than minimal, might as well be non-existent. I work in a real cigar store, it's my day off, I just wanted a decent cigar without driving to work, and what I got was dried out trash. Never going back."

"Would have been a first time customer. The companies website says store hours opens at 9am daily. I drove all the way here and here I sit at 9:15am, doors are locked. I called the their phone # and no answer. There is an electric store hours sign in the window, but it isn't turned on, so no idea when the store actually opens."

"Service is ok, prices are ok. 3 stars because theyre randomly closed with no sign all the time. They leave early and they show up hours after supposed to be open frequently. Day 3 still closed, dont answer phone. No response to chat. Removing another star, quite ridiculous."

"Prices are reasonable and service is friendly. Seems to have stuff on sale regularly. Just be aware they don't actually open at 9. I sat and waited for a half hour before I decided to leave."

"Great Cigar selection and other cool goodies, Nice family owners too! Nice to have a Smoke Shop in Discovery Bay. Hands down this store has the best customer service experience and I didn't feel at all like a stranger, was greeted at the door and even had a conversation about how my day was going. Such a great experience!!"