Massage Envy 1216 South Idaho Street, La Habra, CA 90631

"Everyone is so accommodating and friendly...every service is custom fitted for me"

"Extremely disappointed! I scheduled a full body massage for 60 minutes. I expressed that I also was having pain in my legs and lower back. I was told I would get a full body massage and they also would target these areas. I was told my time was up, and the only area that was massaged was my lower back and the backs of my legs. When I expressed that it was supposed to be a full body massage, she told me that this is done normally if you pay for the 90 minutes. The manager told me she would talk to the staff and offered me the member rate of $115 to come back, which is what I had just paid. I rarely get a message so this was very disappointing. I will not be going to this place again."

"I called massage envy with membership issues. Spoke chanice who was extremely professional well mannered and full of knowledge. Best customer service I have ever experienced."

"Worst customer service ever! My wife that is 9 months pregnant went to get a prenatal massage that was a gift from her mother and sister for a 60 min massage. Her mother already had the gift card in the system when my wife booked the appt. Massage Envy ended up booking her a 90 min massage but she didn't know and then was charged for the extra time. She asked for the massage that was on the gift card then they shouldn't expect her to pay if they mess up and book her the wrong amount of time. The point was for a massage that was a gift not have to pay extra."

"I went in today to get a prenatal massage and the experience was amazing. I was a bit nervous because I have never had a massage before but the ladies were very helpful and made me feel at ease. Sherrie was a wonderful masseuse. She made me feel really comfortable and made sure I was feeling okay through out the entire massage. The reason I'm giving it 3 stars was because my massage started 15 minutes late and ended about 5/8 minutes early. I purposely came in early to fill out papers so it wouldn't cut into my massage time but when my massage was supposed to start they had brought me more papers to fill out. Overall the actual time I was getting massaged was great."