Hampton Inn & Suites Banning-Beaumont
6071 Joshua Palmer Way, Banning, California, United States
About the Hampton Inn & Suites Banning-Beaumont
Hampton Inn & Suites Banning-Beaumont is a comfortable and modern lodging option located at 6071 Joshua Palmer Way in Banning, California, United States. The hotel offers a range of amenities and services, including spacious rooms and suites, complimentary breakfast, a fitness center, and an outdoor pool. Conveniently situated near attractions such as the Morongo Casino Resort and Spa and the Desert Hills Premium Outlets, Hampton Inn & Suites Banning-Beaumont is the perfect choice for both leisure and business travelers looking for a relaxing stay in the area.
Photos of Hampton Inn & Suites Banning-Beaumont
6071 Joshua Palmer Wy, Banning, CA 92220, United States
Reviews of Hampton Inn & Suites Banning-Beaumont
"The customer service was Terrible , with unprofessional behavior from the front desk staff. I decided to cancel my booking due to the unpleasant demeanor of both the lady and the gentleman (although I use the term 'gentleman' loosely here, lol). While I acknowledge that it's a 3-star hotel, there should be higher standards in staff training. These individuals represent the hotel's management and should be taught proper manners. If you expect to be treated with respect, I would strongly advise to not try to go there. The other hotels nearby are way better."
"My recent encounter with the front desk staff, especially Yaneli, was utterly disappointing. Despite a delayed check-in, Yaneli's rude and unwelcoming demeanor, coupled with racist undertones, marred what should have been a pleasant experience. Her unprofessionalism was unparalleled, and I urge the management to address this behavior promptly. Until significant improvements are made, I cannot recommend staying at this hotel."
"Terrible Experience with Receptionist Yaneli My experience with receptionist Yaneli at this hotel was beyond disappointing. Not only was she incredibly mean, but her behavior was downright unacceptable. Upon arrival in the evening, my room was not ready as promised. Despite assurances that it would be taken care of and my belongings would be in the room upon my return, Yaneli greeted me with disrespect and demanded a deposit. To make matters worse, she threatened to kick us out at 10 PM, displaying a blatant abuse of power. Yaneli's behavior completely ruined what should have been a pleasant stay. The other staff member at the front desk also ignored us and provided no assistance. Avoid this hotel at all costs if you want to be treated with basic decency and respect."
"I had an extremely disappointing experience at this hotel due to the abhorrent behavior of the front desk staff, particularly Yaneli. Not only was our room not ready by the promised time of 4 PM, but Yaneli's rude and racist demeanor made the situation even more intolerable. She not only failed to assist us but also spoke disrespectfully to guests. Furthermore, the incompetence of the other front desk staff was evident, as they were clueless about room assignments and were giving out dirty rooms. Save yourself the headache and avoid this hotel at all costs. I see other reviews complaining about the behavior of the front desk, I am wondering why the manager doesn’t talk to them and train them better."
"This was way better than we had hoped for! The receptionist Hailey, was absolutely amazing!! We really enjoyed our stay there. The food was delicious and the rooms were very clean."
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