CVS

"The pharmacist is the meanest, weirdest little psycho I’ve ever encountered. Multiple occasions over the last couple years she’s just mean and aggressive. Today takes the cake though, my doctor called in a script for Paxlovid and she tells me I can’t come pick it up, I have to send someone else because I have covid and she doesn’t want to be exposed…from behind my mask…and the plexiglass barriers they have up and behind her little counter she hides behind until she comes out to yell at someone. Well. I have no one to pick up my medications so I wore my mask and with very clean hands I walked in and asked for my “sister’s” prescriptions. I paid and left. Imagine having the audacity to use a person’s medical diagnosis to deny them access to the medication prescribed for said medical condition. That opens the door to “oh you can’t pick up your anti-psychotics because your diagnosis of schizophrenia makes you dangerous”…letter to corporate already written. As of today, transferring all of my prescriptions to another pharmacy so as not to deal with this weird little lunatic anymore. My condolences to her staff."

"The good: they call to let you know its time for vaccinations, etc. The bad: They called to let me know my flu shot was not stored properly and to come back in for another one. I don't know if it was their fault or sent to them that way? Also, after I had my co-vid vaccine, I asked for a receipt of some kind for my records and I had to stand in another line after I already waited 1/2 hour for my injection."

"This location is chronically under-staffed and under-stocked. I am glad the pharmacy employees get a lunch break. I just wish there was enough coverage so they didn't have to close the pharmacy. It would be really nice if I could pick up my prescription when I was on my lunch. It would also be nice to be able to come in before work but the pharmacy does not open until 9:00. Finally there is a good possibility the pharmacy will tell you they don't have your prescription because of how the tech spelled your name in their system, I understand that typos happen but I wish they would confirm the spelling of names before they try to send you away."

"This pharmacy has gone wayyyy downhill since I started with them in 2009. In the last few months it’s gotten extremely bad. The pharmacist is rude when and if he picks up the phone. Twice today I was on hold for 15 minutes only to be transferred to the Doctors line. I know from past experiences that leaving a message as a customer is useless. I finally had to call the front of the store to be transferred to the pharmacist who finally took my prescription request. Very very short on staff. Is the pharmacy getting so bad no one wants to work there? I’m now going to transfer to Walmart where I get noticed and helped right away when I go pick up my Mom’s prescriptions. They even know my name where CVS seems to have forgotten."

"The pharmacy at this CVS is disorganized and filthy. We went to pick up a prescription for our disabled daughter. After waiting in a line of 20 people, we were told the medication wouldn't be ready until Monday. Today is Friday. We drove two hours to help her retrieve this prescription because she absolutely needed it. After loudly showing our thoughts on their disorganization they " found" her additional pills to complete the order. I highly recommend using the CVS pharmacy in the Target Store. Such an incredible difference"