Alila Ventana Big Sur 48123 California 1, Big Sur, CA 93920

"Amazing views. Beautiful rooms. Excellent service. The staff here is absolutely fantastic. Couldn't have been a better stay. Loved the bee class and the mixed drinks class. Great place to stay and tons of stuff to do without ever leaving the property. Very romantic."

"Our favorite was the Japanese baths and the hiking trails around the property. Our suite had a private hot tub and a fireplace where we enjoyed roasting marshmallows. We loved the great food and service, and wonderful views from the property. We will definitely be coming back next time!"

"We LOVED our stay here!!! The service is incredible and they make everything SO easy. The food is great and we loved the .3m walk through the redwoods to and from the restaurant. The spa is great. The rooms are great. We did a wonderful 2 hour hike right from the property. We had the best long weekend getaway."

"We stayed in the spa suite (room 41) which was lovely and very romantic. The property is stunning and so serene. The staff are kind, energetic, helpful, and seem to be having a great day every day. My only two qualms with the property were: 1) the outrageously high price tag. Our room would have been upwards of $2400 a night had we not used Hyatt points (90K per night over Thanksgiving). I think having all meals and snacks and gratuity certainty helps with the value, but still I feel there is misalignment between what the price tag indicates (luxury and exclusivity) and the actual experience (bustling convenience in a natural setting). 2) the number of dogs and dog owners staying at the hotel. maybe it was just the weekend we visited, but it felt like 75% of couples had a dog (or two; and / or a dog stroller) with them. hearing dogs barking all day, having people play fetch on the main lawn, and seeing neon green poop bag stations along every walkway is not my idea of a 5 star vacation. In short — worth the points and not the cash."

"My wife and I stayed for a few days after banking up some credit card points and loved every moment. 1. The Service: they are very attentive to catering to you and scarcely miss a beat. Just all the little touches that make you feel like royalty here. They provide a shuttle service that will take you anywhere on the property & hardly had any wait. 2. The Food: The Sur House is the primary restaurant for breakfast, lunch & dinner. We loved the options and they give you huge plates. The in room dining was also great but we preferred to make the trip down to the restaurant. 3. The Room: the rooms were spacious, beautiful and very comfortable. Loved to relax at our fireplace or lounge on the patio hammock when the weather was sunny. Very rustic but luxurious. 4. The Views: breathtaking views of the coast/redwoods. Was accessible but feels very quiet & isolated. 10/10 experience and would for sure come again."