Ready Set Go Children's Center

"Don't get me wrong, my daughter's teachers were all great, very nice and profession, that's why it's so surprising that that there is an issue with the people managing this place, It's the Director, Ms. Hill and her assistant Alyson that have ruined this facilities over-all rating. If I could give them no stars, I would. I had been over charged for several months, landing me with a credit, initially, over $900.00. Thankfully my daughter's last day was 12/23/2022, but since then, I have not received any follow up in reference to complaint I wanted to address with someone higher up, due to the way that Alyson made me feel like I was being discriminated against, in addition to her blaming me for the credit. Last time I checked, I don't work there and it's not my responsibility to correctly charge people. When I told Ms. Hill she stated she reached out to higher ups and I would expect a call. It has now been at least over a month - with no call!! In addition to the credit that was promised to me and is now closer to over $700.00. When I called 12/09/2022 to ask for an email to put in my formal 2 weeks notice, Ms. Hill REFUSED to provide me with her email and brushed the question off before quickly changing the conversation. This didn't feel right to me and based on my previous experience with them, I do not trust the way they do business, I took it upon myself to go onto their website to formally put in my notice. When I followed up on Monday 12/12/2022 to confirm my notice had been received, Ms. Hill turned red and acted confused asking me if Alyson had provided me with the form in addition to the copies of my daughter registration paperwork. Convenient. Ms. Hill didn't even mention that they had a form that I needed to completed, so she provided it to me at that time and was forced to back date the notice. This is important, because it just goes to show that they are shady. They promised me a refund of my credit, but I think that was their attempt to drains much of my credit as possible. I left the facility a voicemail on Thursday requesting a follow up, and have yet to be contacted by anyone. I had to call the location today, just to get and email for Ms. Hill, I now refuse to have any verbal contact with them. They are untrustworthy and all contact going forward will be via email. Maybe after this review and my long email, I will finally get some follow through from them. 0/10."

"My son has been attending here for months. He previously attended in home care for years because I thought it would be better than a larger preschool/daycare. Once I enrolled him into Ready Set Go, I soon realized I should have enrolled him here long time ago. The staff/teachers are always so welcoming. Ms. Hill does a marvelous job and you can tell she loves these kids. I love that there is structure and the kids learn a lot. My son goes to school happy and comes home happy. He used to cry when I dropped him off at the previous daycares. There is nothing worse than wondering if your child is okay while you are at work. I know my son is in safe hands at this place. I can't thank them enough. If I have any more babies, they are coming here. I highly recommend taking a tour and seeing the place for yourself if you are looking for a fun learning environment for your child."

"My daughter has been attending for a few months now and she has no complaints! she is almost 3 so trust me when I say she will let me know! They have water days for the summer and serve breakfast for the early drop offs. She talks about all her friends and they have assisted me in finally accomplishing potty training! I am so grateful for this place and its in a cute part of fair oaks. Thank you staff!"

"Both my children look forward to going everyday! This location has taught both my children so much! It nice to know my kids are in good hands everyday! I never have to worry about them while at work. Such amazing peace of mind. The director is very personal and very helpful. Admin is such a great support. My children just love their teachers and aids."

"My 3-year-old son looks forward to school every day! He has been attending full time since I dropped him off that first day as a 9-week-old – he’s a “lifer” – and I wouldn’t want him anywhere else! The teachers and staff are fantastic! They are patient and treat my son as one of their own. They have been teaching him manners and how to be a respectful little man. He loves to read, sing songs, and comes home every day and tells me about his super day. It has also been a HUGE blessing to have RSG open during this pandemic. I wouldn’t have been able to keep working as a single mom with my guy at home. I look forward to many more happy years at RSG. THANK YOU to the teachers and staff! You are heroes without capes!"