Bright Horizons at Sunnyvale

"This bright horizon is one of the worst day care centers in the whole area, it was such a mistake to send in my kid there. She got a PTSD after attending, the center management are terrible communicators: no transparency and rude. They wont help you with any issue, and have been constantly covering things up. Report being filed to the authorities."

"poor management, horrible pricing structure(raising dramatically term over term ), they took no serious responsibilities of taking good care of the kids, only care about their shady profit... pulling my kid out now. AVOID this daycare for your own sake, you have been warned."

"Great if the system works and you can get a spot for backup care. But flaky system and slow notice. Canceled after we already left home and didn't know until we got there our reservation was canceled. Do better."

"Daycare with Overly priced with zero educational progress. Edit: i wish I could give you more details but I feel unsafe and violated to share my details. Ms Geeta definitely needs to be a little polite and humble. We had a bad experience once with her, She talked very rudely and gave ultimatum that if we repeat (it happened just once, kid was not picked for just 15 minutes due to car breakdown) this, they will charge extra money. She didn’t listen but definitely showed her power that she will charge extra from next time. All they care about is the money. Most of the time their app doesn’t work. It doesn’t refresh or reload. Very very expensive daycare and zero learning, my kid knew a lot of stuff, more than his age but they always underestimated the kid because they are talkative. Definitely doesn’t recommend this center because of ms Geeta. If you want your kid to learn as well as grow? Don’t join this center. They take you for granted. Few teachers are really good in terms of overall experience but few of them left. Not all classrooms have good teachers. Edit: their reply is funny, I didn’t mention anything for privacy reasons. I don’t wish to go back to this center. It’s funny that you think you have no records, you should ask Ms Geeta about this and parents who are trapped in your overly priced daycare with zero value."

"Our daughter joined Bright Horizons about a year ago. It has been a great experience with the school. We relocated to the US from overseas and was a big change for our daughter. Her teachers, Ms. Shilpa and Ms. Lida took good care of our daughter. They helped a lot in her transition and getting her into a great rhythm in a new place. They would personally get involved with her and take care of her development. I would also like to thank Ms. Danielle, who was our daughter’s class teacher for the initial months and helped settle our daughter in. The school facilities are good and the school is very beat and clean. I would highly recommend the school to others."