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Pavilions Pharmacy
21181 Newport Coast Drive, Newport Beach, California, United States
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About the Pavilions Pharmacy
Pavilions Pharmacy is a trusted drugstore and health institution located at 21181 Newport Coast Drive in Newport Beach, California. As a full-service pharmacy, we offer a wide range of prescription medications, over-the-counter remedies, and health products to meet all of your healthcare needs. Our knowledgeable staff is dedicated to providing personalized service and expert advice to ensure you receive the best care possible. Visit us at Pavilions Pharmacy for all of your pharmacy and health store needs in Newport Beach.
Photos of Pavilions Pharmacy
21181 Newport Coast Dr, Newport Coast, CA 92657, United States
Opening hours of Pavilions Pharmacy
Monday:
13:00 - 20:00
Tuesday:
13:00 - 20:00
Wednesday:
13:00 - 20:00
Thursday:
13:00 - 20:00
Friday:
13:00 - 20:00
Saturday:
14:00 - 17:00
Sunday:
14:00 - 17:00
Reviews of Pavilions Pharmacy
"This is my family’s favorite grocery store they are always stocked up on everything we need. We just love it here"
"I recently had a terrible experience at Pavilions Pharmacy that I feel compelled to share. Despite receiving a text message notifying me that my prescription was ready for pick-up, I had to wait an unreasonable amount of time before being told that the medication was out of stock. To make matters worse, the staff member who was responsible for helping me was incredibly unprofessional. This middle-aged Asian female employee seemed to be unfamiliar with the pharmacy's procedures and was extremely rude. She made mistakes with my medication and its pricing and, when I pointed out her errors, she blamed me for the problem. Her attitude was very unpleasant, and she even told me, "I don't need you to tell me how to do my job." It was clear that this employee lacked the necessary training and had a terrible attitude towards customers. I was frustrated by the whole experience and disappointed by the way I was treated. It's unacceptable for a pharmacy to have staff members who behave in such a manner, especially when it comes to handling prescription medications. I hope this review serves as a warning to other potential customers of Pavilions Pharmacy. The unprofessionalism and rudeness of this employee is unacceptable, and I will not be returning to this pharmacy in the future."
"If I could rate this pharmacy zero I would ! We had an appointment for flu shot and Covid vaccine at 5 pm , There were two ladies ( OANH- pharm tech and HANNAH - pharmacist)) They could not be able to put our name in system for an hour They both are talking their own language and telling us wait and wait . After 1;20 minutes waiting some other lady was a NURSE came to help them which was a simple for her to do it Terrible customer service , I was wondering if some one cares about customers . POOR COMMUINCATION"
"Always a line. Always slow. Always approval problems. Always problems and computer glitches. Always miscommunications. If all this sounds good to you, this is your pharmacy. I can't get enough of it. Plus it's right on my way home, so I'm sticking with them in hopes of a miraculous change that never seems to come."
"Called eight times over two days to ask if my prescription would be ready. They never answered. Had to go in person when I ran out of medication. When I arrived and spoke to a cashier, there was an hours' wait as they re-entered my insurance information (they already had that) and re-entered my "expired" coupon (it hadn't expired, it was the same document, they just didn't save the info). As I was paying to leave, I asked the cashier, "what can I do to make this take less time in the future?" For some reason this upset a woman working behind the pharmacy desk; she came out and started yelling at me about how much paperwork was required to fill my prescription. While doing so, she yelled the prescription name out loud, which is a HIPPAA violation. But regardless. If all of this paperwork is why I had to wait... maybe answer your phone? And we can get the paperwork done while I'm not standing in your store? So my boss doesn't get mad at me for taking a 2 hour lunch? Bad place, poor staff. 0 stars is more appropriate, but sadly not an option."
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