Bayshore Elite Gymnastics 2694 Middlefield Road, Redwood City, CA 94063

"So far , Janelle has not been responsive in helping us get our child back on the schedule. Here is the issues in a nutshell 1. No good communication on next steps with our daughters practices. 2. We paid for summer camp but our child got injured ( broken finger ) and they said they would not refund anything just credit us for the monthly dues, the problem is we have a credit but they won't add her to a practice team so we are stuck waiting ....months now My child was super decided to Bayshore but now its time we look elsewhere."

"The classes are fine but the customer service (specifically Janelle at the front desk) is very bad. I had both my kids enrolled but I am withdrawing both because of customer service and will look for another place. I asked about freezing classes in the summer and she said classes will be automatically on hold in June and July and resume in Aug and we won’t be charged so I don’t need to do anything. Then I see that my account was charged for one of my children. When I called she said the freezing was only for classes after 2pm and that I was not very specific. They refused to refund me and I didn’t hear any sorry or nothing even though it was completely their fault not to share accurate information."

"Great coaches. My son loves going here. He is now on the competitive team."

"My son attended their summer camp which was basically babysitting by middle school kids and he didn’t learn anything. Also there should be clear notice to parents if certain snacks are not allowed. starving 4 year olds without communicating to parents is not ok."