Claire's

"Georgia is terrific. I had both a lobe and a cartilage piercing done by her recently and she is professional and helpful, and did an excellent job. Highly recommended!"

"The staff at this store are brilliant! I had my daughter’s birthday party here and it was amazing! Georgia and Karen were great with the girls! The store decorations and setup was beautifully done!!! Couldn’t have asked for more!! Thank you for making my daughter’s day a blast!"

"If I could give this a ZERO, I would. I had a second and third hole pierced. First, the piercer went through my cartilage on her first attempt. This wasn’t necessarily her fault, but it was painful. We made the decision to pierce in a different area. After a few days when the swelling went down, I noticed that in my third hole, I had two different size earrings. I do not live in California, so I wasn’t able to go back to this store. I eventually found one in Chicago, they said they couldn’t help me, that I had to go back to the original store, or buy a new pair of earrings.These were all stupid solutions. I contacted customer care. After a month of emailing, they have now told me my ears are pierced as is and they can’t help me. I’m not trying to blame the person at Claire’s, but she did put two different earrings in. Obviously this was an accident, but for a large company like Claire’s to say there is nothing they can do after I bought an $80 pair of earrings is absolutely unacceptable in my opinion. I did not pierce myself with the wrong earrings, therefore, I should not be responsible for purchasing another pair. Claire’s should be replacing the earrings for me, that is if they had a good customer service program. Which they don’t. I should have trusted my gut and gone to a professional piercing place, where this would not have been an issue. I do not recommend this Claire’s location or the Claire’s store in general. What a terrible experience from start to finish."