Claire's

"I am writing to express my disappointment with the customer service I received during my recent visit to your Claire’s store. I believe that constructive feedback is essential for any business to improve its service, and I hope this note will assist in that endeavor. Upon entering the store, my friend and I were not greeted or acknowledged by the cashier, who I later learned was named Rose. She did not make eye contact or say a simple “hello.” Instead, she immediately started scanning our items without any form of polite interaction. I found this lack of basic courtesy quite unsettling and contrary to the level of service I have come to expect from Claire’s. In any retail environment, a warm and friendly greeting is an integral part of the customer experience. I believe that exceptional customer service should be a priority for any business, as it fosters customer loyalty and a positive reputation. Unfortunately, my recent experience left much to be desired in this regard. I hope you take this feedback seriously and use it as an opportunity for improvement. I genuinely appreciate the products and style that Claire’s offers, and I would like to continue supporting your brand. However, a more welcoming and attentive customer service approach is needed to ensure a pleasant shopping experience for all customers. Thank you for your attention to this matter."

"Love shopping here; the girls are always so helpful. The manager is always so welcoming. Will continue to shop there."

"Purchased earrings for my granddaughter, reasonably priced, buy 3 get 3 free"

"This place has stylish yet affordable mugs, gifts, keychains and more! I bought my mom a dinner plate set that had a hilarious saying: “I ain’t cooking, where’s my sandwich?” Also, the prices are very low. Like $6 for Hello Kitty Earrings that were $30 anywhere else I was lucky enough to find them. Staff are good but one girl was very rude to me and my friends."

"I spent hours wandering the mall looking for something I thought would be so simple to find – Bandanas. After my efforts were fruitless, I finally randomly looked in Claires and what did I find? BANDANAS! 5 Star for finally allowing me to end my search and go home for the night"