The Westin San Jose
302 South Market Street, San Jose, California, United States
About the The Westin San Jose
The Westin San Jose is a luxurious lodging institution located at 302 South Market Street in the heart of San Jose, California. This elegant hotel offers upscale accommodations, modern amenities, and exceptional service to ensure a comfortable and enjoyable stay for all guests. With its convenient location near popular attractions, restaurants, and shopping destinations, The Westin San Jose is the perfect choice for both business and leisure travelers looking for a sophisticated and relaxing experience in the vibrant city of San Jose.
Photos of The Westin San Jose
302 S Market St, San Jose, CA 95113, United States
Reviews of The Westin San Jose
"Be cautious of poor service. During a four-night stay (Wed-Sun) at the Westin in San Jose for a business trip, I needed to shorten my stay. I informed the front desk on my first night that I'd be leaving after three nights. Upon checkout early Saturday, I agreed to have my receipt emailed but never received it. Despite reaching out via the app Saturday evening, I only received the receipt Sunday morning, revealing charges for the fourth night and a $49 valet fee. The hotel claimed no record of my early checkout request or any notes on the reservation. Disappointed and appalled by this unexpected service failure, I intend to escalate the issue to seek reimbursement. This experience stands in stark contrast to my previous stays at Westin and other Marriott properties, where I've enjoyed over 15 trouble-free nights in the past two months. I would not recommend."
"I only stayed for one night. But I have a wonderful and pleasant experience. I didn't realize how historic it still looks. The architecture designs now are not like they use to be. I have no complaints except there is limited parking. Still very beautiful location . I came for 1 day to see the family and when I come back I will most definitely be coming here again."
"Clean. Wifi is unreliable at best and non-existent at worst. If you need any Internet service, avoid this hotel. Connection issues my entire stay regardless of troubleshooting."
"Overall negligent staff I Stayed during a convention weekend payed extra for hiked up prices due to competition with marriot. The room we were promised a 2 bed queen room wasnt available so 3 of us were forced to be crammed into a 1 bed room no accommodations were given but they wanted to charge us a extra $130 for accommodations that were supposed to be promised so we kindly declined. Additionally we had no room service for all 5 days we stayed, trash was overflowing so we litterally just left garbage bags outside the door. I had to ask the Housekeeping for towels and they only gave us 1 towel so we had to share bath towels. There were crackheads outside the hotel at night just loitering and shouting the valet and door security did nothing and just stood there. Hotel staff didn't even hold the door once for us. No free breakfast at all. Payed a total of around $1,000 and got nothing but a single bed. Subpar at best, never again. To the desk staff trying to rip off guests can kiss it."
"Beautiful hotel with a great staff. It’s a historical Hotel that Westin had done a great job up keeping. The rooms can be a bit small but being this is in the best location, the room size is easy to overlook. Staff was very welcoming and they made sure to come welcome our dog as well which she loved. This is probably my new favorite hotel in San Jose. The area is very safe and they have a restaurant serving Italian down stairs in the lobby."
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