Residence Inn by Marriott Sacramento Cal Expo

"This property has seen better days. While my room was satisfactory, there was a "funky" smell to it and there were no bath towels in the room. The breakfast is good, the desk personnel helpful. The location is great with plenty of food options around."

"Great staff, but rooms arent as good as i expected. Almost everything is broken or damaged and the floor plan with the furniture makes NO sense at all. Great centralized location by expo center."

"My recent stay at the Residence Inn by Marriott Sacramento Cal Expo was unfortunately less than satisfactory. The one positive aspect was the front desk staff, particularly one gentleman who was exceptionally nice and tried his best to be helpful. However, the issues we encountered overshadowed this. Upon arrival, my wife and I were first assigned a room that was spacious but had an overwhelming smell of smoke. Despite the cleanliness and size, the odor was unbearable. I immediately contacted the front desk to address the issue, hoping for a quick solution such as housekeeping assistance. To my disappointment, I was informed that housekeeping had left for the day, and the only option was to change rooms. Needing a solution, I returned to the lobby to get a new room. The front desk clerk, though amiable, was noticeably slow and seemed quite nervous, especially while handling another guest's request. Time was of the essence for us, as we had a party to attend at 6 PM, and it was already 4 PM when we first arrived. It was not until 5 PM that I received the keys to our second room. To add to the frustration, the doors to this new room simply wouldn't open after several attempts. I headed back to the front desk, visibly upset by now, only to find it busy with other guests. Meanwhile, I noticed several housekeepers still around, which was confusing given the earlier response about housekeeping being unavailable. Ultimately, overwhelmed by the series of inconveniences and the pressing time, I requested the front desk to cancel our booking. We decided to switch to another Marriott location downtown, where thankfully, the service was significantly better, living up to the standards one would expect from Marriott. This experience at the Residence Inn by Marriott Sacramento Cal Expo was a letdown, especially considering the brand's reputation for quality service and accommodation."

"Parking can be a hassle, an on occasion some some of the clientele that chooses to stay can be it cost for concern. And while you can't turn away people that meet your registration needs and criteria sometimes it would just be better to be tactful than to allow a group of people to stay and they disrupt and seriously give you cause for concern for your safety. Sometimes people really do change the atmosphere and your view of an establishment and whether or not it is safe comfortable in a place that you want to return to."

"The room had a weird smell. I had already changed rooms because the first one smelled like cigarettes. It was spacious but a little outdated. I only stayed one night but probably wouldn't want to stay longer than that. The staff at check-in and breakfast were really friendly and attentive. Overall, it had excellent service, but rooms could use some upgrades."