The UPS Store,

14252 Culver Dr Suite A, Irvine, CA 92604, United States

"Store is always well staffed with knowledgable people that are very helpful. They are always efficient and wait time is usually zero to be helped."

"Needed several very specific visa pictures inches, centimeters, percentage of face, color of background. The team did an excellent job all pictures went through without rejection! This is different for each country and type of visa. Thanks guys."

"For over 20 years I have enjoyed the service at this location. The staff typically greet customers quickly, often by name, and offer excellent service and assistance. They are outstanding!"

"I am very shocked at my UNACCEPTABLE experience at the Culver location. I walked in on Sunday, Dec 10 at 1:20pm to get passport photos taken of my 1 year old son. The young gentleman at the counter greeted me and was very respectful. I asked him the price and an older woman with glasses and ponytail, paused her video she was watching on her phone that was plugged into the wall, interrupted and responded from the back counter, $45. I was shocked and said oh wow! $45? To that, she responded, "Yea for him? (referring to my son who btw, was minding his own business eating snacks from his cup). I said yea, she goes, "For an uncooperating child, $45"... I joked, (bc I thought she can't be that rude, right)? and said "well idk if he will.. haha? How much for a cooperating child?" But nope, she was dead serious. She said "$20 (but then later corrected herself, $16.95) if he cooperates. But if he's moving around and won't stand on his own then $45." Is that illegal? What if the child has a disability? Isn't that discrimination? She was VERY RUDE and it is the holiday season so I do not believe she should lose her job bc of this but instead, she needs to attend some training on customer service. I am appalled and hope action will be taken immediately. Needless to say, I did not get the photos taken and will never return."

"Simply the best! Every one here is super efficient, quick to get through a line, knowledgeable, and precise. I have never had an issue here and come here for all my relative shipping needs. Now quit asking me to send a review!"