RushMyPassport
145 South Fairfax Avenue, Los Angeles, California 90036
About the Business
RushMyPassport is a local government office located at 145 South Fairfax Avenue in Los Angeles, California. By appointment only, they are open from 9:00 A.M. to 6:00 P.M. Monday through Friday, closed on weekends and federal holidays.
The institution offers passport processing services, with standard processing by mail taking 8-11 weeks and expedited service taking 5-7 weeks. For those in need of a faster option, RushMyPassport.com provides expedited passport services that can be completed in as little as 1 week.
Located in a central location in Los Angeles, RushMyPassport allows customers to pick up their completed passport in person or have it shipped to their home or office via overnight delivery. Avoid the long wait times at the Passport Agency and plan ahead for your expedited passport needs with RushMyPassport.
Photos
Contacts
145 S Fairfax Ave #200, Los Angeles, CA 90036, United States
Opening hours
Monday:
09:00 - 18:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 18:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 18:00
Saturday:
Closed
Sunday:
Closed
Reviews
"Update: Save your money. Do it on your own. It's quicker and way cheaper. They Charge you $185+ to fill out paperwork that you can fill out for free at the post office with the help of the post office clerk. It's the biggest waste of money. What a scam!"
"Literally the worst company I have ever dealt with. Avoid this company like the plague. Missed my flight after paying for a 1 week expedited service over 2 weeks before my flight. They did get the passport issued BUT despite them telling me the state department would mail the passport directly to me they mailed it to them and it took them 2 days to put it in the overnight FedEx (this is trackable through the state department's site and once the fedex label was created). Again, this is despite me calling them each day pleading with them to give it to FedEx. I called back just asking for my $200 back for paying for the 1 week service and they asked me to fill out a form and mail it in for their billing to consider my refund. Just an absolutely joke of a company"
"Wish I would have read the reviews before choosing this company. They had a 5 week option which is what I chose early February thinking it would give me plenty of time before my travel date on 3/31/23 to receive my passport. I still haven’t received anything and their tracking website no longer shows any information on my order. I called their “direct number” which is a complete scam. Someone just takes your info and says they’ll have someone call you back but don’t know when that’ll be. I called their general number and finally get ahold of someone after being on hold for almost an hour and all they tell me is there’s absolutely nothing they can do, but if I think I won’t get my passport in time then i have to make an appointment at a passport agency myself. Absolutely useless. Do yourself a favor and avoid these people AT ALL COSTS!!!"
"This service provides 0 (zero) value. You can fill out the official application on the government website and go to an acceptance agent (provided you can make an appointment) for $0 additional fees and not deal with these people. They charge over $200 for expedited service, which doesn't include ANY government fees, plus they can't help you with finding an appointment AT ALL. And their website is broken! Their "acceptance agent" step doesn't load. Also good luck getting through to a customer service rep whether via phone or chat. It takes FOREVER. VERY IMPORTANT: you have 24 hrs to cancel your order and get a refund. And then it takes 10-12 business days to get your money back, which is 5-7 days longer than any bank's processing time. This place is a scam and a ripoff."
"Absolutely horrendous customer service. I submitted an application through fedex months ago and despite having paid all fees it still hasn’t been shipped to the state department. I talked to customer support and used the help chat function last week and was lied to. They gave me a USPS tracking number and told me that my application had been shipped. When I called back today they told me that was incorrect information I was given and that it hadn’t actually been shipped yet. I was told today there was nothing more I can do but wait to receive an email with tracking number once it’s been sent out (which they could not provide an eta on). I am on an incredibly tight deadline for international travel and this service has absolutely made this process 1000x more stressful by both being completely unable to provide any information whatsoever on my order as well as lying to me about my application even being sent to the state department in the first place. I sent my expired passport with my application so I literally have no other way to renew it unless I claim I’ve lost my passport and pay hundreds more dollars. This is 100% a scam. I will never use this service again. Absolutely garbage service that basically just charges you to send along your application to the state department where they actually renew your passport. They cannot even guarantee expedited renewal (despite offering this service at a fee) because they don’t do the actual renewal — the state department does."
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