Breville USA
19400 South Western Avenue, Torrance, California, United States
About the Breville USA
Breville USA, located at 19400 South Western Avenue in Torrance, California, is your destination for finding the perfect kitchen appliances. Whether you're in the market for an espresso or coffee machine, Breville has you covered with the opportunity to earn cashback on your purchase. Enjoy fresh beans delivered straight to your door from top roasters in the US, all while earning cashback through beanz.com by Breville.
In addition to their wide range of appliances, Breville offers free recipes, classes, and guides to help you become a more efficient and delicious cook. Their blenders are known for their power, style, and design, making them a must-have in any kitchen.
Immerse yourself in the world's oldest living food culture with Breville's Luxe Collection, featuring appliances in a stunning dark green matte color inspired by Mediterranean olives. Indulge in Third Wave Specialty Coffee at home with the Barista Impress series, which simplifies the process of creating the perfect coffee puck.
From lemon meringue cake to spicy air-fried shrimp, Breville's recipes will inspire you to get creative in the kitchen. Upgrade your potato game with hasselbacking, or sip on a refreshing citrus bourbon cocktail. And don't forget to try their grown-up garlic mayo with French fries, or experiment with homemade pizza toppings on their next generation super automatic espresso machine. Experience the best in kitchen innovation and culinary inspiration at Breville USA.
19400 S Western Ave, Torrance, CA 90501, United States
Opening hours of Breville USA
Monday:
08:00 - 16:00
Tuesday:
08:00 - 16:00
Wednesday:
08:00 - 16:00
Thursday:
08:00 - 16:00
Friday:
08:00 - 16:00
Saturday:
Day off
Sunday:
Day off
Reviews of Breville USA
"Beyond horrible customer service! I purchased a $1000 pizza oven that, until a few days ago was functioning fine. Suddenly there is an issue. I have had the great misfortune of waiting 4+ hours for someone to answer the phone, not once, three times. "Live chat" is disabled and seems a joke. I am left with a defective (expensive) product and have zero options offered to me to remedy the problem. I will never purchase another Breville product and I will advocate far and wide to friends and families, "buyer beware""
"I echo what previous customers have also said, there is no escalation process and the Breville customer service is absolute garbage. If you are considering purchasing from them I suggest you take your business elsewhere. I have had my machine for two years and am in need of a repair and service for my machine yet Breville will not stand behind it's product or offer any support for the issue, Apparently when your machine breaks they want you to throw it away and buy a brand new one. Save your time and trouble, terrible company"
"There is no escalation process to resolve customer dissatisfaction with service response, especially on top end $2,200 espresso machines. Customer is left stranded. Far too many barriers. Problems are an annoyance to them."
"No Longevity!!! This is an absolutely beautiful toaster. It's so quiet, and I love the toaster carriage, it is impressive. Very state of the art!! We like that it beeps so you know your toast/bagel is done toasting. Unfortunately, like several others who hyave reviwed this toaster, it has no longevity. I've had toasters for 20 years, that only cost $30 bucks an d still work. This toaster was over $200 dollars, and didn't last long at all. It will not toast anymore, and it's 5 years old. The carriage still goes up and down, and all the buttons work, but it fails at the one thing it is supposed to do: TOAST! The issue is, that the heating elements turn on, but yet the bread/bagel doesn't toast. If it worked properly, I would award it 10 stars, it's that nicely designed and built. Now I'm in the market for a new toaster and although I'd like to replace it with the same toaster, after reading the reviews, I think I'm done with Breville. It appears that all the Breville smart toaster owners have the same issue. They expect longevity from a toaster, especially when you spend over $200 dollars."
"Customer service is horrible! I emailed about my order for 3 days and no response. Called them today and asked if they received my emails about taking an item out of my order and replacing with something else. She didn’t even answer. Then instead of helping me with my order. She then insisted I give her the serial number of my machine. I told her it’s heavy I can’t lift the machine. She then lectures me that all customers service ppl will ask me that. I said okay next time I call. I will have it, but can you take care of my order problem for now. She then starts giving me attitude from then on. Says she going to relate it to the warehouse ppl. Later that night they shipped out my order with the item that I didn’t want. She also tells me I can’t return it because they don’t do refunds on parts. Way to go Breville. Super helpful. NOT! Be aware of trying to get help from these people. My first machine with them and now I am regretting even buying one. Do better! Hope from customers service please do better on your customer service skills. People call for help not to get your attitude."
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