Walgreens 1797 Roane State Highway, Harriman, TN 37748

"Sad excuse for a pharmacy. They treat you like you are a big inconvenience not like a paying customer. They show zero compassion when trying to get your prescription filled, especially for sick toddlers. Switched pharmacies and will not be back"

"This 1 star is for all Walgreens, they have gone from somewhere you can depend on having your medicine ready to a place where it never is ready. We call and they say will be ready tomorrow, get here and poof no one has a clue and you have to wait. No one takes responsibility the company is going down hill fast gotten to big, to corporate no care for the community. We have lives also please do what you say. We don't like coming here no more than you want us here. Trying not to use walmart but damn not giving us nuch choice."

"The pharmacy is understaffed. I wait in line for nearly 30 minutes everytime I refill a prescription, and probably about half the time they have messed it up resulting in me waiting another 15 - 30 minutes to get my prescription. I do not recommend using this location as your pharmacy."

"I went today to deposit my cash onto my chime card as I always do since I’m a server and the money I make is cash tips. I was told I can’t make more than one deposit which I know is incorrect because I do this atleast one or twice a week. I then said ok I’ll do one on my cash app and was told again I can’t do that. Then after I said I would have my daughter do one she hesitated and took all my cash on her hands to the back where I couldn’t see my money. After standing there for 30 minutes i called the corporate office and they told me I could do my deposit like I thought in the first place. after my money was scattered all over the place meaning in the back and at two registers I just wanted my money and to leave. She also told me I was 110 dollars short which I knew wasn’t correct and what made me say just give me my cash. She stood infront of me refusing to give me my own money and mocking me as I was saying I want my money now. Again she refused to give me my own money. I’ve never experienced such horrible customer service in my life and to deliberately be rude and just inconvenience to me. She was very rude! Even the corporate could here everything going on as I was on the phone. Her name was Kathy. Don’t trust her handling your cash because she lied to me over and over and was doing anything she could to make what I needed to do difficult. I was late for work and never got to get my deposit into my account! The people In corporate repeatedly apologized and were very helpful. I plan of following up with my report and although I never do this I wanted to stop it from happening again and also make everybody aware!!"

"The employees are so rude and have the worst attitudes. I usually never post reviews but after hundreds (yes hundreds, I’ve used this pharmacy for years) of awful experiences I decided I’d let everyone know how they are. They say it’ll take 30 minutes to fill a prescription? More like 1.5 hours. Example: yesterday I went to pick up a prescription for my husband. They said it was ready, but we couldn’t pick it up until tomorrow (today). I said okay and left. Today I show up and when I get to the window she rudely says “we don’t have anything ready for him.” I told her what the person told me yesterday and she said, “I mean we don’t have it ready.” So I ask her if it was ready yesterday…why isn’t it ready today? She doesn’t have an answer just tells me it’ll be 30 minutes. I’ve now been sitting here for 45 minutes with no end in sight. Thank god our new insurance requires us to switch to CVS, can’t wait to not have to deal with this anymore."