UFC GYM Sunnyvale

"More and more, the gym goers don't re-rack their weights. Or they just leave them on the floor. Leaving the gym messy and forcing others to clean up after the lazy ones. Also there are many members who don't shower and or don't know how to use deodorant, so they stink up the entire gym. So nasty! Even after discussing woth management several times things are not getting better. The staff is friendly but they don't make the efforts needed to make the gym a better place for all users."

"Dear UFC GYM Sunnyvale Management, I hope this message reaches you well. I am Abulizi Abudureheman, and I am writing to address a pressing issue regarding an overdue refund and membership concerns. Nearly three years ago, I paid $1,200.00 for personal training sessions, which I couldn't use due to unforeseen circumstances. Despite multiple attempts to resolve this matter, I have encountered unresponsiveness and poor customer service, especially from the manager. Recently, I received an email about a supposed "past due balance," which seems inaccurate. I had paid for a one-year membership but could not utilize the gym facilities. Instead of addressing the refund issue, the focus has shifted to an alleged past due balance. I'm also aware of a friend who was charged for two years' membership fees after relocating abroad without any refund option. I request an immediate investigation into my outstanding refund, correction of account inaccuracies, and prompt resolution. Transparent and fair business practices are crucial, and I trust we can resolve this matter amicably. I appreciate your swift attention to this issue and expect a satisfactory resolution. Sincerely, Abulizi Abudureheman"

"They have a variety of high intensity work-out classes. The facility and equipment are clean. People and staff are friendly. Staff are very helpful and easy to approach. Jujitsu classes are available for adults and kids and offered at various times throughout the week."

"They randomly change their membership benefits. We have been using the current membership which allows for guest for nearly 3+ years with no issues and suddenly they said we have to upgrade to bring a guest. So they’re the person who sold us the membership pass lied or they are randomly changing the benefits now and saying that it was always so. The classes don’t have proper instructors and the good one leave pretty often. No at all worth the price they charge you with all the initial fees and all."

"This gym facility is really nice. I would say one of the best in the Bay Area. Their front desk staff are usually nice and very courteous. But at times they don’t respond well. You need to really run behind them to get things done. That was my previous experience. But now during Covid era I see they improved a lot. They are making sure people are following all the Covid protocols and keeping their masks on (most important at least to me). You will all the gym facilities one can imagine. I see many body builders (all muscular man with six packs , very strong and fit girls ) around ☺️☺️ I strongly recommend this gym to friends and family and to everyone."