Staybridge Suites Corona South, an IHG Hotel

"Very nice rooms. The layout of the hotel is a little awkward. The only elevators are at one end of the building so if your room is at the other end it is tiresome. Since I have two bad knees it is infuriating. When we booked, we requested a handicap room. When we arrived, we were given a regular room at the far end and on the fourth floor. So be sure to emphasize your requests. Kitchenette is a nice addition."

"Honestly the hotel looks nice and clean. But the whole hotel has a raw sewage smell and the manager said its the laundry room....but its not the entire hotel smells badly. They use an absurd amount of air freshener in the front lobby to attempt to cover the smell when u walk in. All the rooms on the fourth floor rumble and shake from im guessing is the a/c equipment on the roof its really loud and literally vibrates a cup of water not stop if you put a cup on the ground. The vent fan in the bathroom stays on 24/7 no way to turn it off hardwired on good thing the bathroom door was right next to the head of the bed. Just another constant noise to hear while you try to sleep. To sum it up this hotel has major building issues. Also while on my stay ive hear 4 different people ask the lobby person if there was a leaking sewage accident in the building.........this hotel after adding up all the issues this hotel is borderline in habitable."

"Before I even review the room we stayed in I want to state that the management of this hotel and the upper management of this chain do not care about the safety of their guests. My husband and I returned to the floor we were staying on after a quick errand to find one of the front desk attendees and a family trying to get in to our room. The front desk attendee questioned us about staying in the room, stating that there was no one listed for the room. After my husband showed that we had a card, they apologized, and said they would bring us new keycards for the room (they were deactivated). My husband went down to the front desk and found out that the family had actually went into our room when we were out. The front desk attendee that checked us in put our names under a different room in the system. Accidents happen, but we were concerned with the idea that we could have been in there and things could have escalated. My husband called to report the incident and was told we would receive a phone call from upper management in a half an hour; closer to an hour we received a text message instead, barely acknowledging what had happened. Once we returned from our trip my husband reached out again also mentioning receiving a text message instead of a phone call; we received some points that equal $200 dollars. We will not be staying at any IHG hotels again. The room itself was ok, however, the sheets had stains, and the towels were mismatched. The elevators were the slowest I have ever been on. Overall the cost is not worth the stay."

"This hotel staff has been nothing but the best to my wife and I. We have been staying here for a couple months while our place is being renovated and it has been clean and quiet. There is also a pool,bbq, jacuzzi and fireplace in the backyard! There is also free breakfast and Esmeralda Cervantes the employee has been the best. She always leaves us extra towels and keeps our place super nice and clean! Definitely recommend staying here!"