PayPal Corporate Headquarters
2211 North First Street, San Jose, California 95131
About the Business
PayPal Corporate Headquarters is a prominent financial institution located at 2211 North First Street in San Jose, California, United States. Known for its innovative payment solutions and secure online transactions, PayPal has established itself as a leading player in the digital payments industry. The headquarters serves as the central hub for the company's operations, housing various departments such as finance, marketing, customer service, and technology development. The modern facility reflects PayPal's commitment to excellence and cutting-edge technology, providing a dynamic work environment for its employees. With its strategic location in the heart of Silicon Valley, PayPal Corporate Headquarters is at the forefront of the global fintech revolution.
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Contacts
2211 N First St, San Jose, CA 95131, United States
Hours open
Monday:
09:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews
"Pretty sure they either sold my card information to someone or someone at the company is using my card. I had a charge to my bank account with the address on the charge. Looked it up and it was here. So I've deleted all my information off of PayPal and will not be using it again. The charge was also titled Bolton RPM. Idk what that means but I haven't used PayPal in months so it should not be taking any money from my account."
"This service is out to protect their merchants and don’t care about their end users. Some scammers were billing me incorrectly so I raised an alert with them and my cases were all denied with zero clarification or justification. In future I plan to use my Amex card for all payments as Amex places their clients first and are quick to resolve incidents"
"ATROCIOUS customer service. Was on the phone over 1 hour, more than once. All i needed was either a check reissued or credit towards my account, literally a 5 or 10 minute max process. Backstory: I requested a check for credit i had received from Google, since the check from PayPal was now over 180 days it was considered stale dated by the bank or void. So i called to have the check either reissued or credit placed on my account. Had to call multiple times, spent too much time on hold and being transferred. Reps said things like "ask your bank to issue a check" or "our checks are good for a year" which I yelled "clearly not if on the check itself it says void after 180 days, I am looking at the copy!!" How can you hire employees who are so clearly incompetent? What the hell has happened to PayPal's customer service? Does PayPal realize you need customers to survive and thrive? I can tell you with certainty that I will be closing my account, after having been a customer for at least a decade if not longer. Your only saving grace was the 5th representative i spoke to today, Mike employee ID: 00340499, who was competent, understood the issue, provided logical information and finally provided the type of customer service customers expect and should receive. Although he asked me to reconsider closing my account, I simply said if i had spoken with you first than i would definitely consider it, but after more than an hour of poor service and going round and round, getting MY MONEY should not be this hard!"
"What a joke!!! I'm disabled and sold one of my movie prop collectibles for extra income. Sold it to someone in Canada, who said "tell them it's value is $30" (it was sold for $2500!!!) The day he received it, he texts me that the display case is, cracked, and the item is cracked. I explained that the item was cracked from film use, but the case was perfect. He files a complaint with PayPal, and the same day, they automatically take his side, and is just supposed to send it back. So now, because it was ruined by either shipping, or himself, I'm getting back something that was once in perfect condition, and have to give him his money back! He didn't want insurance, AND after I shipped it, he didn't even pay me the full shipping cost. He only gave me half. I don't understand how I can get screwed when I did everything I was supposed to, and he was too cheap to get insurance. Hey PAYPAL, not the type of stress someone with COPD, Chronic kidney disease, Diabetes, and numerous other problems needs!!!!"
"After reading the comments it’s clear a class action suit needs to be taken against this company because the fraud is getting out of hand. Can anyone verify if a “Michael Rager” has been the recipient of any stolen funds? That was the name listed on multiple fraudulent claims for thousands of dollars with my bank. When attempting to contact PayPal with my issue they said it was a scammer who’s ruse I fell for only that doesn’t make sense when Ive never provided information remotely related to my PayPal account. Additionally, they said they have no record of any transfers despite my bank having exact records of each fraudulent transfer. Reading further into PayPal, security has become a systemic issue which means it’s most likely the owners themselves or at least a coordinated effort by a nefarious group of employees who’re running a professional theft ring. Either way, someone needs to be held accountable for this because the occurrences are becoming the rule and not the exception."
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