Pump It Up Lake Forest Kids Birthday and More

"I just had the most fantastic experience celebrating my daughter's 7th birthday at Pump it Up Lake Forest! Everything was absolutely perfect from start to finish. The staff was incredibly helpful and sweet, making sure every detail was just right. The rooms and bathrooms were spotlessly clean, which added to the overall enjoyment of the party. I can't wait to continue hosting birthday parties here year after year, until my daughter inevitably outgrows them (but hopefully not too soon)! Highly recommend Pump it Up Lake Forest for any celebration!"

"I appreciate that they attempt to supervise a little. But it's still 90% up to parents and there's always at least one injury or incident. Can't be helped though if you want your children to have fun bouncing around and playing in this type of facility. Good variety here and kids do have fun."

"I had not been here in yrs and I can say the place is better than I remember. My son’s party was a breeze. The staff was so helpful with the planning and during the event. All my guests were extremely happy. Everyone had a great time!"

"Pretty fun place to bring the kids to. Enjoy it a lot. There’s different rooms but this dark room is pretty cool."

"I’m not sorry to be writing this review. I can’t believe a company like this is in business. We had to postpone our party because our son got admitted to the hospital. There’s nothing we could’ve done to go on with the party. It’s not like we did it on purpose. We asked if we could choose a future date, and after talking with three different people, including a supervisor, the end result was us having to pay an ADDITIONAL $100 to reschedule on top of the $200 deposit we had already put down. Really? Wow. Talk about having zero empathy and zero customer service. Their food is also terrible. We had gone to a party a few weeks ago and it was Subway sandwiches and Papa John’s pizza. When we had originally booked, they said it was Mountain Mike’s pizza, which is better than Papa John’s in my opinion. We were deceived because they had changed it a month ago and we had no idea. They also upcharge up the butt for the food. $400 for Subway sandwiches and Papa John’s pizza? Seriously? They should get better food options. They also charge you for bringing kids juices. They also charge you $75 per tray if you bring your own food. We ended up booking a place a minute away to have our dinner instead, and they were super nice and accommodating. They also didn’t charge us a dime for canceling on them a few days prior because our son got admitted to the hospital. If you haven’t caught the drift yet, these people nickel and dime for everything. We plan on never coming back here again, and we plan on forfeiting our $200. We regret booking this place. If you are planning on booking your party here, please reconsider and book elsewhere. This place is not worth it."