Social Security Administration
2045 Allston Way, Berkeley, California, United States
About the Social Security Administration
The Social Security Administration office in Berkeley, California is a local government office dedicated to providing essential services and support to individuals seeking assistance with social security benefits. Located at 2045 Allston Way, this institution serves as a vital resource for residents in the community, offering guidance on retirement, disability, Medicare, and other social security programs. The knowledgeable staff at this office are committed to helping individuals navigate the complexities of the social security system and ensure they receive the benefits they are entitled to. Whether you are applying for benefits, need to update your information, or have questions about your eligibility, the Social Security Administration in Berkeley is here to help.
Photos of Social Security Administration
2045 Allston Way, Berkeley, CA 94704, United States
Opening hours of Social Security Administration
Monday:
09:00 - 16:00
Tuesday:
09:00 - 16:00
Wednesday:
09:00 - 16:00
Thursday:
09:00 - 16:00
Friday:
09:00 - 16:00
Saturday:
Day off
Sunday:
Day off
Reviews of Social Security Administration
"The woman who helped me was rude in the way she handled things. I showed the online confirmation number that the website instructs to show during the appointment confirmation screen, and she responded with "I know! It's right here!" while pointing to her monitor. I also felt very racially profiled because the first thing she asked was which visa I have. I replied "I don't have a visa", so then she asked if I have a passport - further indicating that she was still gripping onto the idea that I'm an Asian immigrant. I was simply there to apply for a new social security card and had turned in my application online, so there was nothing that should've warranted that type of response. Outside of that, I almost felt like my appointment time was about to not be honored, as it wasn't until 20 minutes later I got called. The check-in kiosk also asks you to enter your SSN in very large text that everybody sitting down waiting can read, so I felt safest to just select " I don't know it." That kiosk should really be moved into the back corner with a privacy shield, not right in front of everyone."
"Finished the application process online and went for a walk in, took me about 30mins for the whole process. The people working there are polite and quite efficient."
"Called 4 times over the span of 1.5 months, each waiting for 30+ min. NO ONE ever answered the phone and it was picked up for no voice at all. They are just waiting for you to hang up. Disgusting and terrible… I was reading the other reviews and found similar experience. Just go to the office in person and it’s way more efficient than the phone call."
"Came in expecting the worst but was pleasantly surprised with my experience. Social distancing and masks required which made the waiting area feel safe. I was assisted within an hour of arriving, without an appointment but had all the necessary documents. There were about 4-5 windows open and probably 10-12 people in front of me. Staff got the job done efficiently."
"Don't go at lunch time. The agents seem to all take their lunch break at the same time, so we were sat waiting for an hour for them to get back from lunch. When they did return from lunch, things moved at a better speed. Total waste of our time though! Security guards were bilingual and helpful."
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