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Ashley Store
3839 Emery Street, Emeryville, California, United States
About the Ashley Store
Ashley Store is a premier furniture and home goods store located at 3839 Emery Street in Emeryville, California. With a wide selection of high-quality furniture pieces and home decor items, Ashley Store is the perfect destination for anyone looking to spruce up their living space. Whether you're in need of a new sofa, dining table, or accent piece, you'll find everything you need at Ashley Store. Visit us today and let our friendly staff help you find the perfect pieces to make your house feel like a home.
Photos of Ashley Store
3839 Emery St Suite 300, Emeryville, CA 94608, United States
Opening hours of Ashley Store
Monday:
10:00 - 21:00
Tuesday:
10:00 - 21:00
Wednesday:
10:00 - 21:00
Thursday:
10:00 - 21:00
Friday:
10:00 - 21:00
Saturday:
10:00 - 21:00
Sunday:
11:00 - 20:00
Reviews of Ashley Store
"Update: They canceled our order for the second time without calling us or communicating at all. I had to reach out to Sherrie via text who indicated that she was aware of the situation because their manager (Kelly) called her to tell her about it that morning. Why she didn't call US, the customers paying for and expecting the furniture NEXT WEEK, is a mystery to me. The weirdest part of this is, they say they can't verify our information with the bank. We called the bank and they never received an inquiry from Ashley Furniture and said that this transaction wouldn't be flagged and it shouldn't be an issue. It's as if this team is trying to make this the worst experience possible and trying to deliver horrible service. This place is SO sketchy, look at their reviews on all platforms and do what I didn't --- BELIEVE THEM. They are pretty telling of what you can expect from this store. Red flags everywhere, I'm not sure how this store is in business. They will not contact me or answer my phone calls, absolutely psychotic response from a business that failed to serve the customer. Considering reporting this store to the better business bureau. Old review: Sherrie is the only reason we are attempting to complete our purchase with Ashley Furniture. After a nightmare sales experience with Jimmy and another sales associate (who had the audacity to cancel our order when I mentioned that I planned to call the store the next day to do so because they had blatantly lied to me,) this store should feel thankful for our business and even more so for Sherrie and Kelly saving the day. They were both very kind and wanted to help make the situation right. They also had the knowledge and ability to do so (so far, so good) but I will feel relieved if we actually receive our furniture. Will update this review accordingly. If you plan to shop at this store, reconsider."
"Sherrie was an absolute joy. She made the experience of buying furniture the best. She was extremely helpful, knowledgeable, very personable, accommodating. She was great with my son who was with us too. She showed us many options based on what we were looking for, and she helped us make the perfect choice. She made me want to buy more furniture from her and Ashley furniture! Great sales person for your company."
"Ralph was an excellent worker and human being! Did not know what I was looking for but Ralph gave me some good ideas! When I am ready to buy something, I will certainly buy it with you guys under him! You are blessed to have him as an employee within your organization! He can easily be a personal shopper! There were only five stars but if there were more, I would give them to him! Thanks for such a wonderful experience!"
"Outstanding service! Noami, the sales representative, exceeded expectations. Her friendly and appealing approach, combined with professional guidance, led me to discover the ideal, high-quality, and space-efficient couch for my small apartment. Despite initially having no intention to buy, her expertise in showcasing various high-quality couches tailored to my needs turned my visit into a fulfilling decision. Highly recommend this store for all household furniture needs!"
"I bought the Keener sectional at the end of April, it was delivered in May. The chaise portion of the couch was completely destroyed and there was exposed wood/screws (see photos). It took Ashley a month to arrange a replacement. In the 6 months we have owned the couch, it is pilling on all of the seating cushions, between the cushions and the fabric is thinning (see photos). Very disappointed that our new couch already looks 10 years old. This sectional was poor quality for the price. Ashley will not publish my review on their website."
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