Family Dollar

"The experience at Family Dollar was nice and friendly I'll stay giving you guys all my business I like the staff there"

"The manager of the this store is amazing her attention to detail is excellent, her customer service skills is great and she's just a really nice person. The store was clean and prices are low and reasonable, Some of the staff has to be more customers service friendly. Overall the store I believe is doing well."

"I came back to the store cuz they over charged me for an item, #1 They don't update stuff on their system! #2 After of being spoken to 3 different girls I still have to explain myself the situation when arrived cuz, apparently no one was aware!, and finally shes scanning my receipt expecting the difference but the lazy blk. lady didn't do her job she told me to look and bring the item from the shelve that's her job!!! Come on it will pop up the item in the system hello!! It'll come out even a pic. of the item and you don't know how to read the receipt iteam either! Why you still working then! If you don't like your job! And the supervisor step out ! That's why they't dont care about customer service so disappointing!!!"

"This location is very convenient for me because it’s literally 2 mins away from my house . Since COVID-19 , I’m always getting supplies from there for my mom and aunties since they can’t go out because of health issues . Most of the employees are nice & I have no problem with them , but their manager has some type of attitude issue & act like she‘s better than customers or anyone for that matter. There’s been several occasions where she’ll walk by me or in front of me as if I don’t exist . And I let it slide all the time because I don’t want a negative person to come between my positive aura . One day I asked her about a supply they didn’t have . She had the nerves to say you can go to food for less for that . Like really , how are you gonna tell me where I can go ? Like as if you know my life & think it’s very convenient for me to get from point A to point B . Again, I let that smart remark slide . I’ve already reported that they keep supplies for themselves in the back (I’ve witness a employee coming out with a box of supplies for themselves. Such as , “Lysol spray, sanitizer, disinfecting wipes, etc). Clearly after they told me they didn’t get a shipment . Last time I was in there , the so call manager was in front of me in the line . She went outside to her car to go get her debit card holding up the line like nobody else was in the line (& there was 2 other customers behind me) . So rude ! Then while I was leaving she jumped in front of me to walk out the door as if I wasn’t directly behind her . Again no “excuse me or sorry about that . “ Me being a manager myself knows this is not how you conduct/run a business, or how you treat your customers. She is not suitable for manager qualities. I had it up to here with her ! And one day she will get a reality check !"