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Barnes & Noble
1701 Mallory Lane, Brentwood, Tennessee, United States
About the Barnes & Noble
Barnes & Noble in Brentwood, Tennessee is a renowned book store located at 1701 Mallory Lane. In addition to offering an extensive selection of books across various genres, this institution also features a cozy cafe where customers can enjoy a cup of coffee while browsing through their favorite reads. The store also includes a section dedicated to food items, making it a one-stop destination for book lovers and food enthusiasts alike. With a welcoming atmosphere and knowledgeable staff, Barnes & Noble is the perfect place to unwind and explore the world of literature.
Photos of Barnes & Noble
1701 Mallory Ln, Brentwood, TN 37027, United States
Opening hours of Barnes & Noble
Monday:
09:00 - 20:00
Tuesday:
09:00 - 20:00
Wednesday:
09:00 - 20:00
Thursday:
09:00 - 20:00
Friday:
09:00 - 21:00
Saturday:
09:00 - 21:00
Sunday:
10:00 - 19:00
Reviews of Barnes & Noble
"Surprisingly an awesome one. Fully stocked and they have a huge board game section now which is cool. Even a sectioned off kids area with every genre imaginable for them. The staff was super helpful and friendly when I needed help finding a book. This location really stands out!!"
"Clean store and friendly staff! Such a happy place to be in, especially on a rainy day. Loved the new release section and how clearly each book is displayed. Also, I appreciate how the genres are organized and the layout of the store."
"An issue arose with my Nook Glowlight 4 Plus, which resulted in needing to turn it in on warranty. I attempted to call the 1800 number but could not connect with anyone. My only recourse was to go into my local store. I was helped by three employees, Theresa, Rumalda and Aaron. The staff at this location is absolutely superb. From beginning to end, I felt that the staff was invested in helping me resolve this issue. Unfortunately, we had to deal with the Barnes and Nobles 1800 number in store. That itself was a nightmare for both myself and the associates. I won’t go into detail here since those actions are a reflection on the corporate level. It is safe to say had my experience been solely with customer service at the corporate level I would have suspended all my business with Barnes and Nobles. The company owes a great deal to the customer service provided at the Brentwood TN’s physical location for restoring my faith in the brand I lost dealing with their 1800 associates. I have been a premium member for years as well as an audio book subscription holder. I chose the NOOk ereader as my ereader of choice because I believe it is important to support the bookstores IN the community. This is also why I continue to renew my premium subscription and purchase what I can from this physical location. Employees like Theresa, Rumalda, and Aaron are the heart and soul of why I continue to return to this local store. They deserve a raise and recognition for their exemplary work and dedication to their customers. They are the reason I will be back. They are the reason that this store belongs in our community. I’m sure the rest of the team is excellent as I have always had pleasant experiences at this location but today these are the individuals that specifically demonstrated what customer care is all about."
"It’s a pretty typical Barnes and Noble. The staff is very kind and I always enjoy looking for a new book here. I do wish they had a price match for bigger retail competitors"
"Came to find a new released book - first edition that has been selling out everywhere and alas there were none on the shelves when I arrived this morning. I spoke with Ami who was the sweetest human, who so graciously took my name and contact info down to give me a call if any of the first editions got delivered. I was worried that if I ordered online I wouldn’t get the first edition as there was a discrepancy in the picture on Amazon. THANKFULLY, Ami delivered and gave me a call back a couple hours later that she had left one behind the register for me. What an absolute Angel she is for going above and beyond for me. I will never shop at another location as long as Ami is working here!!"
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