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Vanderbilt Medical Center Gift Shop
1211 Medical Center Drive, Nashville, Tennessee, United States
About the Vanderbilt Medical Center Gift Shop
The Vanderbilt Medical Center Gift Shop is a charming store located at 1211 Medical Center Drive in Nashville, Tennessee. Offering a wide selection of thoughtful gifts, beautiful flowers, and comforting items, this shop is the perfect place to find the perfect present for a loved one in the hospital. Whether you're looking for a cheerful bouquet of flowers, a cozy blanket, or a sweet treat, the Vanderbilt Medical Center Gift Shop has something for everyone. Stop by and brighten someone's day with a thoughtful gift from this lovely shop.
1211 Medical Center Dr, Nashville, TN 37232, United States
Opening hours of Vanderbilt Medical Center Gift Shop
Monday:
06:30 - 16:30
Tuesday:
06:30 - 16:30
Wednesday:
06:30 - 16:30
Thursday:
06:30 - 16:30
Friday:
06:30 - 16:30
Saturday:
09:00 - 13:00
Sunday:
09:00 - 13:00
Reviews of Vanderbilt Medical Center Gift Shop
"While I was in the hospital in ICU care, I called the gift shop for assistance. The background was LOUD with others laughing and joking. I asked my question, and had to repeat because of the above. The gentleman you answered the phone, wasn't paying attention to a word I was saying. I repeated - again (annoyed due to the lack of professionalism conducted) and employee decided to hang up on me. I called back, a lady answered. I had to repeat to her as well due to the background noise, but she was less tacky in her repsonse back. Rude and loud unprofessional employees."
"The black lady picks up the truffel by dirty hands and puts them in the boxes. Unsanitary nasty and lazy. She should know better. I paid anyway and threw in the trash."
"In that kind of a situation they had exactly what I needed when they were open I really like them people are so kind"
"Woman who answered the phone was super UN-helpful and rather rude about it at that. Trying to get a new-baby arrangement sent to our coworker's wife. We totally understand there are Covid protocols in place, but it still shouldn't be this difficult -- Was told that they "close in 30 minutes and they stopped taking orders already. You'll have to call back tomorrow. And, because of Covid, you'll have to have them come pick up whatever you order." What??? she just had a baby - how the heck is she going to pick up her flowers? "Well, you'll have to call the nurse's station and have them come pick them up." What??? I'm the customer, I'm ordering from you, you're IN the hospital, presumably in the freakin' lobby and I have to make the call to the nurses to come get the flowers? Again, I totally understand there are Covid protocols in place and that you personally cannot go up to the patients' floors, BUT you CAN make the 30-second phone call on behalf of any customer who spends money to keep your behind working during all this! Ridiculous. Bye. Will find another florist who actually wants and appreciates our business. Even if that means we find one who sends them to the coworkers home instead of the hospital!"
"I called to send someone a gift, and they were completely unhelpful. I live over four hours from the hospital and asked for suggestions on what to send a patient who can’t have flowers. I had already sent the patient balloons and a stuffed animal and asked if there was anything else I could send. Her response, “We don’t have anything else.” The first time I sent a gift, I called over five times before I actually got someone on the phone. If I could give less than one star, I would."
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