Mack-Faulkner - Artisan Sotheby's International Realty

"I have worked with Randy and Heidi multiple times over the years on transactions. I find both to be very professional and knowledgeable about the home buying process. As a Lender I know that my clients are in trusted hands when I refer them to Randy Mack and Heidi Faulkner."

"I have used Mack-Faulkner real estate twice in the last 11 years , once to buy, once to sell. Both experiences were positive and I highly recommend this company! Randy and his entire team are professional, courteous and extremely knowledgeable. They handled the negations ( offer/counter/counter) when I bought my first house and ended up getting me a GREAT deal. When I recently sold a house they were very helpful with suggestions in preparing the home to get the best offer and again it all went smoothly. What I appreciate most about working with them is that they listened to what I wanted, how much I wanted to spend, my " must halves" , etc and they worked diligently to meet my requests. I had complete confidence in their expertise and they never pressured , pushed or rushed me and I always felt like I had their full attention. I wish all businesses provided this outstanding customer service!"

"Randy and Heidi are the best! Most recently I've used them to purchase a home. They are very thorough, walk you through every step of the way, and make the whole process simple and easy. I absolutely trust their expertise in the market - they give excellent advice on what you should list or purchase a home at."

"I was a first time buyer back in 2014 and from touring potential homes to closing escrow my experience with Randy was effortless. I was freaked out and there was no reason to be, because he and Artisan Sothebys had my back. I bought a townhome at a great price that I wanted to spend and could afford. Then when my puppy out grew my patio in 2016 and I was looking for a single family home AGAIN effortless. I did upgrades to my townhome and Randy sold it well over what I thought it would sell. I bought my new home at a very reasonable price as well as escrow was worked out so that my sale and purchase was seamless. Professional, friendly and knows his business!! I can't recommend Randy (and Heidi) and Artisan Sothebys enough!"

"Randy and Heidi have sold and purchased a home for my wife and I. We both really enjoyed working with them both. They really paid attention to the detail, felt we got the best service and price for our sale and purchase of our home. I would highly recommend them if you’re looking to buy or sell in Sonoma County."