Safeway
7301 Greenback Lane, Citrus Heights, California, United States
About the Safeway
Safeway is a well-known grocery store located at 7301 Greenback Lane in Citrus Heights, California. This institution offers a wide variety of products including bakery items, fresh flowers, and a full range of groceries. Safeway is a one-stop shop for all your food and household needs, providing customers with a convenient and enjoyable shopping experience. With a reputation for quality products and excellent customer service, Safeway is a trusted destination for residents and visitors alike.
Photos of Safeway
7301 Greenback Ln, Citrus Heights, CA 95621, United States
Opening hours of Safeway
Monday:
06:00 - 00:00
Tuesday:
06:00 - 00:00
Wednesday:
06:00 - 00:00
Thursday:
06:00 - 00:00
Friday:
06:00 - 00:00
Saturday:
06:00 - 00:00
Sunday:
06:00 - 00:00
Reviews of Safeway
"We did an online order this weekend. We were double charged over 400 dollars and caused to overdraft. I called the help line to have this discussed. The third party answering service called it a temp hold and would be re-imbursed after 3-5 days and that I needed to educate myself on how temp holds work. After being put on hold for 15 minutes when I asked for a supervisor I decided to hang up. Called my bank to put a stop on the charge and the bank confirmed this is not on us or them this is on safeway. I know posting a review won't do much but I feel I still should give a warning to others on the third party policies and poor service when they decide not to accept accountability. Hopefully safeway reimburses for the additional charges they caused."
"The store was clean and had a great selection. We got everything on our list. Great customer service as well. They have a lot of choices for cold and flu supplies as well as other medicine."
"I recently had a minor issue with our personal "Safeway For U" rewards program and needed help from the Assistant Store Director named Tasha. She was extremely professional, very patient, and an absolute joy to work with. Tasha made a phone call and within a few minutes she had my issue resolved. Even though I had just met her for the first time, she made our interaction an easy and satisfying experience and I personally felt like I had known her for years! I would not be surprised if this young lady ascends rapidly through the ranks of the Safeway "family" and reaches the top of her profession. She most certainly has my vote! Lastly, my review would not be complete if I failed to mention another absolutely outstanding Safeway employee named Eda. I have had numerous interactions with Eda over the past year and she has always treated me kindly, with respect, and the usual professionalism that I have always gotten at this particular Safeway location. Both Tasha and Eda are an asset to their company and I applaud the Safeway corporation for hiring, training, and mentoring such incredible employees. Give this store a visit and you will not be disappointed."
"I enjoy shopping at safeway and like the selection my main complaint is the deli section. They act like it is such a bother to help the customer's. Especially when asking for a breakfast burrito to be made. On the off chance they have the pre-made ones out I will grab one to save time but when there aren't always ones that I want and it's not very often they have them out. I've witnessed another client get upset with them too while I was waiting in line. The girl who was the worst no longer works there I believe it was sapphire or something like that she was so rude and it was always " did you check to see if there are any pre made ones out" one customer replied no because I want to add things to mine I don't want a pre made one. They will sigh and it's the tone of voice I know they are busy in the morning but don't offer breakfast burritos if it's an inconvenience to make them. The other morning when I went there was a lady behind the counter already making sandwiches and as I walked up she said the sandwhich bar is closed...no signs saying that and no sorry we are currently closed just seemed rude and only because she was busy making other stuff. Finally wanted to leave a review because to me that was ridiculous.."
"Citrus Heights Safeway at Greenback/San Juan. I shop at this store about four times a week. Everyone is really nice, helpful, and super friendly. I've learned I can save a lot of money at Safeway if I use the app and shop smart. I decided to try the turkey Thanksgiving dinner for two this year, 2023. BIG MISTAKE. I was so looking forward to picking it up and eating it on Thanksgiving Day only. To be super disappointed! The turkey was very over done, dry as cardboard, but tough as leather. The gravy was extremely salty and honestly I had two little bites of my dinner and the rest of it went straight into the garbage. Super disappointed. Safeway... do better! My dog wouldn't even eat the turkey, and she eats everything! On a positive note, the girl that helped me place my order the day before and that helped me pick up my meal at the deli was amazing! She was very friendly, fast, and very thorough. When I placed my order for my dinner, I had groceries in my arms which the girl at the deli gladly rang up for me...including some vegetables that had to be weighed. She made sure I had my receipt and made sure that my reservation order was marked as paid. When I picked up the food, she walked with me to the refrigerator where the sides were and explained all my choices. She was a pleasure. All the employees at the store are great. Brian, Monica, Nick, etc."
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