Smart & Final Extra!

"Parking was horrible today, probably because of the bar/restaurant next door , they took all of the parking spots from Smart & Final, manager from Smart and final should go talk to the manager of the restaurant and control the situation."

"I have been disable & cannot go around the store to get my groceries. This particular Smart & Final is in my neighborhood where I get my groceries. After being sick I need their electric cart or scooter they called. Every time I get there the scooter is either not charged or not in close proximity. They are always little irritated when I ask for the scooter. This morning I went their 9 am for groceries they were irritated & told me to get the cart when I could not even see where it is. Three employees were chatting there but none of them show any interest to get the cart or help the disable person. I asked for the manager they all said she is in a meeting. Managers are always in a meeting. When I insisted she came out and I complained to her. This store had a great manager who is no longer there but this new manager seems like not aware of laws in the land. She did not train her employees right. I may not be able to go to this store for groceries anymore for their negative attitudes. This will cause hard ship for a senior citizen like me."

"Great place to shop, facilities are always very clean, neat with well organized inventory. The staff very helpful and polite ."

"accused of shoplifting, loss prevention literally grabs my bag full of personal items and dumps it all out without my permission. right in the front of the store in front of everyone. like i said: youre literally indignant that a homeless woman would dare to steal food. actually ive been here a few times before and although the prices are ridiculous (wholesale but actually marked up based on weight), most of your employees are pretty nice. i wasnt trying to hide anything; i could barely breathe. as one of your employees pointed out when offering me a covid mask. im asthmatic. youll be fine. thanks for caring how i am."

"Easy in and out. Usually very clean and with friendly staff. On this day the line was pretty long and slow though with only two lanes open."