Albertsons

"Very bad customer service in bakery. When I tried to order a cake, the decorating lady in the bakery was so rude in answering my questions and as if teaching me how to order a cake and when. The store need to teach his employees how to deal with customers if they still want to keep their customers. I’ve been always ordering cakes from Albertsons. This lady today ( 3/2 7:30 am) made me take the decision to never order from you again."

"Very Bad consumer service, they refused to scan and verify my friends Id. The information was correct. The cashier said he didn’t look tall enough like in his id. She was basically profiling him by how he looked and not even verifying that it was his real id. He even showed his bank card to verify that it was the real id but she still refused. There’s possibly no other way to show her any more verification. She was profiling him"

"I have shopped at this location for years, but noticed in the past month, things have really gone downhill. - Good luck checking out. Yesterday it took 15 minutes to do the shopping, and a 1/2 hour to check out. They normally have only 1 or 2 check stands open, no express lane, and the self check is useless if you have alcohol or gift cards. - The deli counter is notoriously slow. You wait and watch the workers behind the counter doing everything except waiting on customers. Bring a good book to read. - They re-vamped the store, shrinking the aforementioned deli section, and pushing the bakery down the way to make room for grocery store sushi. You used to be able to get all types of fresh baked cookies. Now you are lucky if you can find any. - Watch the produce section. They seem to have no issue with selling produce that is already rotten or on its way out."

"This large Albertsons is located directly across the street from a large Mexican market. The fact that both stores are so large and that they both seem quite busy is a good illustration of the diverse nature of our neighborhoods in Southern California. One would think the community would be divided by where they chose to shop, and that may be so, but that divide is not on the basis of race. People of all races shop at both stores. Adding to the diversity, a Chinese shop, 85° recently opened just down the block. The aesthetic of Orange County. Albertsons, being the largest store in the community, does a great job of meeting the demands of this diverse customer base. The store is big enough (one of the largest I have seen) to stock something for everyone, but it doesn't attempt to step on the toes of any of the other stores. I have worked at large corporate stores before and they always seem to try too hard to be something they are not. For example, trying to stock something popular at the Mexican place like a carnitas meal to steal their customer base. The management team of the Albertsons, happily, does not find those shenanigans to be necessary. Reflecting on that relaxed but professional team of managers are the stockers, cashiers, lot techs, the people in the trenches and their consistently good and helpful attitudes. I often feel a bit lifted in mood when I shop here because contact with these workers(?).. Alberts(?).. Sons(?).. is always positive. The store is clean, free of odors which permeate too many meat departments. It is organized and the in-stock condition is generally very good. I would like to see an expanded toy section, but that is just a personal predilection."